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Complaint Details
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Initial Complaint
23/02/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I called this company to come to my house to unclog bathtub (Jan 30, 2024). They did unclog but caused damage causing all water in tub to spill around pipe in basement. I was given an explanation as to what the problem could be. They told me not to use tub, stuffed a cloth in overflow drain and left. I presumed that they would be coming back to do repairs. They did not. I have called repeated times but they will not return my calls. What do I do? I have used this company in the past, also for clogging in the same bathtub. I had to call them back at that time as the problem was not fixed properly. Why did I call them again you ask? I gave them the benefit of the doubt as they normally have a good reputation. Please help or point me in the right direction for help. I await your reply.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.