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Find a Location

Stardust Motel - Bedford has 1 locations, listed below.

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    Business ProfileforStardust Motel - Bedford

    Motels

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1067 Bedford Highway, Bedford, NS B4A 1B5
    BBB File Opened:
    7/12/2015
    Years in Business:
    35
    Business Started:
    10/2/1989
    Business Started Locally:
    10/2/1989
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. John Trihopoylos, President/Director
    Contact Information

    Principal

    • Mr. John Trihopoylos, President/Director

    Customer Contact

    • Mr. John Trihopoylos, President/Director
    Additional Contact Information

    Fax Numbers

    • (902) 835-4973
      Primary Fax

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    21/07/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    Stayed here for out of province work on the fire sites. Checked out after 5 days and went to work and was called later saying my damage deposit wasn't to be refunded as they said I put a hole in the wall and broke a chair. I am a respectfull guy and never damaged anything, I slept there and went to work...that's all. I went to the motel before my flight home and asked to see what damage they were talking about. Crack in a chair leg and chipped drywall (not a hole as implied) on a corner ..that I did not do and was improperly done anyway (no proper corner bead). Went outside and checked my credit card, only to see they charged my card another $500 in addition to the damage deposit I approved ($250) for the chair, which was not authorized by myself. Went and asked who authorized this charge and they said the owner. Took a photo of the chair and later told them that it appeared someone had repaired the leg previously, as a plug was present. Still wouldnt return my money..very upset. And why would I be responsible for a chair leg that cracks, faulty chair, but they didn't care. Told I couldn't talk to the Manger or owner before I left for my flight home. Called the manager the next day and manager said owner was I inspecting the room Monday. Recieved a call Monday saying they were refunding my $500 charge, but no explanation, and said they are still keeping my $250 damage deposit...again for something I absolutely did not do and was minor anyway...typical wear and tear in my opinion and it wasn't even done properly anyway. I also explained I never even noticed the damaged corner, it was so minor...they said it wasn't there before I stayed, which is an outright lie. Help as it is the principal that they can't just charge peoples credit cards when and for amounts they feel like, especially when a respectful business person didn't do any damage. Please help...very bad business practice and charging my card without authorization seems criminal.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Chris C

    1 star

    15/08/2023

    They take your damage deposit for minor damages you did not do. Many complaints confirm this is a standard practice. They should not get away with this.

    Local BBB

    Better Business Bureau Serving the Atlantic Provinces

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