Business ProfileforMJM Energy Limited

This company was assigned to me through the NS Homewarming Program. They left holes in my walls from were they attemped to move my thermostat and large gaps around the "pony panel" I was recommended to receive a full upgrade from a fuse to breaker but MJM decided that it would be to much work -hence the pony panel. From day one there were problems with the heat pump itself. Because the installer was still in the area he came back the next day but did not actually look at the HP but told me that there was nothing wrong with my heat pump I just did not "understand how they worked" This was in late summer so I just shut it off and did not turn it on again until the cold weather. It could not keep up and my house was very cold. I sent multiple emails with videos to the company with out any satisfaction or response. I had to contact my MLA's office who in turn contacted the officials at the NS Homewarming Program to even get them to come out and look at the pump. When they did MJM were totally unprofessional, rude and dismissive of my problems. The "technician" that came out went as far as to put myself and a neighbor in the room with the pump, close the doors to the room put a blanket underneath the door turned the oil furnace up as high as it could go and set the HP on powerful. When I tried to question what and why he was doing this his response was "I do not know why you are trying to find a problem! Your original problem was you had no heat, now you have heat" I had spoken with the HP manufactuer twice and both times they agree with me that something is wrong and requested that I have the installers call them - they technician refused.They left without solving my issues and the HP still does not work correctly. Efficiency NS ultimately took them off my file as I said I did not want them back to my house. These guys should not be installing HPs & they definitly should not be on the approved list for Efficeincy NS - I would give 0 stars if I could