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Business ProfileforCoastal Roofing
Current Alerts For This Business
BBB files indicate multiple complaints against Coastal Roofing in the past 6 months concerning quality of work and failure to honour a warranty-none of which the business responded to.
On Dec 13, 2018, BBB sent a Pattern of Complaint Letter to the business which was accompanied with an Agreement to Eliminate a Pattern of Complaint form which was to be returned to BBB by January 3, 2019.
On January 22nd BBB sent a second Pattern of Complaint Letter to the business with a request for a response by Jan 29th.
As of Jan 29th 2019 the business has not responded.
The goal of this communication with a business is to assist in finding ways to address consumer concerns.
The complaints indicated poor business practices including: Sloppy workmanship and failure to respond to consumers' phone calls requesting completion of work and honouring of warranty etc.
BBB offers the following General Advice When Choosing A Roofing Company:
A roofing company should be able to provide the following:
· Local references and roofing testimonials
· Business License
· Roofing credentials
· Workers compensation insurance
· General liability insurance
· Written manufacturer warranties
· Get recommendations from friends, relatives, neighbors, co-workers, insurance agents or claims adjusters. Also check with the local Better Business Bureau and Home Builders Association to see if complaints have been lodged against any contractor you're considering.
· Take your time about signing a contract. Get a written estimate that includes any oral promises the contractor made. But remember to ask if there's a charge for an estimate before allowing anyone into your home. Ask for explanations for price variations, and don't automatically choose the lowest bidder. Get a copy of the final, signed contract before the job begins.
· Resist dealing with any contractor who asks you to pay for the entire job up-front. A deposit of one-third of the total price is standard procedure. Pay only by check or credit card - and pay the final amount only after the work is completed to your satisfaction. Don't pay cash.
At-a-glance
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Business Details
- Location of This Business
- 958 Cole Harbour Road Unit # 5, Dartmouth, NS B2V 1E6
- BBB File Opened:
- 7/5/2015
- Years in Business:
- 9
- Business Started:
- 12/11/2014
- Business Started Locally:
- 12/11/2014
- Type of Entity:
- Partnership
- Business Management
- Mr. Eddie Fultz, Owner
- Contact Information
Principal
- Mr. Eddie Fultz, Owner
Customer Contact
- Mr. Eddie Fultz, Owner
Customer Complaints
0 Customer Complaints
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