Business ProfileforMVS Canada Logistics Inc.

Transaction Date: 2022-12-13 Paid: $1975 (Shipment $1725- Insurance $50- Door Delivery $200) MVS to ship my Pilot 2016 from Caledon (ON) to Edmonton (AB) Mechanical Damage: Transfer case & Bearings Invoice ID: INV_H12C62 I dropped off my car at MVS Caledon terminal in a very healthy condition, it was in their terminal for about 2-3 weeks until it was shipped and delivered by a third party company called Able Auto Transport to my friend's house at XXXXX XX Ave Edmonton on Jan 5, 2023. I reached Edmonton on the 6th via air and later that night picked up the car exactly where it was delivered, after a quick visual inspection there was nothing out of the ordinary and it looked fine. Starting to drive when I reached the speed of 25-30 km/h I noticed that a growling noise was coming from the front of the car and as I was gaining speed it was getting louder and louder, at the speed of 80 it was just like i was sitting in an airplane! Concerned for safety I took the car to the Go ***** dealership located (asper Invoice) Edmonton, first thing in the next morning on January 7 at 8 am to see what had happened to it as I've never had this issue before it being shipped. ***** experts found Transfer case assembly was at fault and possibly bearings were damaged as well, according to the service manager this issue happens to all wheel drive (AWD) cars if they are towed on their two wheels only. Since Able Auto had delivered the car by driving there is no doubt that they've noticed this big growling noise while going from Edmonton terminal to my friend's house. This has caused me to spend thousands of dollars to fix the damages that have occurred to the car because of negligence from the shippers regardless of all the headaches, stresses and waste of time I experienced just immediately after my arrival in Edmonton with two small kids! Everything I've explained here is sincere truth and as per good faith as I believe I'm being a victim here. Let me know if you need any other info.