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Find a Location

Beaver Renovations has 1 locations, listed below.

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    Business ProfileforBeaver Renovations

    Home Renovation
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.2/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/7/2022

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Residential and commercial renovations

    Business Details

    Location of This Business
    Halifax, NS B3M 0N7
    BBB File Opened:
    26/10/2020
    Years in Business:
    4
    Business Started:
    14/2/2020
    Accredited Since:
    8/7/2022
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Mohammed Alsawad, Owner
    • Mr. Ahmed El-Khazendar, Operations Manager
    Contact Information

    Principal

    • Mr. Mohammed Alsawad, Owner
    • Mr. Ahmed El-Khazendar, Operations Manager

    Customer Contact

    • Mr. Ahmed El-Khazendar, Operations Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    21/11/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    We hired beaver renovations to do a new patio and bathroom. The entire thing has been nothing but a headache. We asked them to replace our deck in the same footprint as the old deck. They built it 2 feet shorter. They then offered to build us a bottom piece to our deck, because we had priced that out originally, as a way of correcting the mess up of the size of our deck. They built that 2 feet shorter than what was agreed to. They left nails poking out, boards that were not fastened securely, etc. We had to message them a bunch of issues continuously and they fixed it. Bottom part of deck was supposed to be fixed to add the 2 feet, it has never been done. Then they were to start a bathroom reno, told us they wanted to complete it in two weeks and didn't want to do it in sections over time. That was around September 19th and this is november. The bathroom was a nightmare. Constantly sending texts telling them every day after they had been there the things they messed up. Walls ripped up, flooring had to be redone 7 times and still is not done correctly under our vanity. Light fixtures with no bulbs, grout not sealed, Part around the toilet where water connects to wall has hole. They walked on our brand new flooring with their boots so there is materials stuck to the flooring. Uneven light fixtures, uneven plugs. They left garbage and never cleaned up. And now we are tired because we have been promised for months that it would be complete to our liking. My wife got annoyed and was nasty and told them not to come back and we haven't heard a thing. They put their tools on our $2500 vanity and there are scuff marks. It wasn't even taken out of the box until they attached it to the wall. We tried to be patient but it is very frustrating knowing everyday you come home you have to go behind them like children and make sure they are doing it right. We have pictures that can be sent along and can take screenshots of the texts where we communicated our wishes multiple times.
    Read More

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Allan M

    1 star

    20/07/2024

    This was the worst experience from a contractor I have ever had * 1 week late starting * 1 week late finishing * Did not show for 5 different scheduled days causing missed appointments for me and family * Horrible communication * Excessive and overpriced quotes for solutions as problems arise. * Very low quality of work. Had to request multiple times be fixed * The majority of work was done by 1 employee for a full bathroom renovation/ expansion because the company apparently had a be client with lots of money who asked for a big job.. clearly my 10k job wasn't important. At the end of this process I had to spend 15+ hours redoing and finishing their work. When I communicated with the owner, he said that they can send someone to " warranty" the work . This wasn't a warranty issue.. It was incomplete work that was already" addressed" 4 times I was tired of having to beg for fixes of unsafe craftsmanship, and wanted nothing more to do with them. I highly advise you look elsewhere. I also, to be fair before posting this, offered a very fair compromise that the company did not want to accept. Luckily for this company, I cannot post pictures

    Local BBB

    Better Business Bureau Serving the Atlantic Provinces

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