Business ProfileforThe Tractor Dome Inc.

My wife and i spent 6500 dollars in their store. The snow blower we purchased for almost 2092.98 with taxes had a faulty gas cover from the day we brought it home and would barely stay running for more then 10 minutes at a time . Purchased on Jan 31st .On the third start it died and would not run again. We took it back to the tractor dome for warranty. Feb 28 .After weeks of it sitting outside i was called to be advised 2 things. 1 there was nothing wrong with it and 2 their mechanic would show me how to use it without the choke off because clearly that's how us women were using it with it on because the spark plug was completely gummed up. Lets note that I have been using snow blowers and equipment my entire life!! When I asked it if was still outside I was informed that it was because they had no room to keep equipment inside !! I asked what about the has tank since their sales guy also identified it was not the proper cover and or a faulty tank. They had not even checked that. Fast forward 4 plus months and I still do not have my snow blower and at this point knowing its been outside and the fact that I am not convinced the reason why it would not stay running before has ever been fixed I wanted either my money back or for them to give us a new one in replacement when the season comes around. No their advice was for me to call the manufacturer and see what they ll do. Seriously that's how you take care of your clients. If this was a 6 months to year old machine that I dropped for warranty and was kept inside. No issues , that is not the case and they are not willing to accept any responsibility at all! We should have been able to return it for a full refund inside of the 30days since it never ran from day one. The sales guy no longer works there and the owner ***** is not willing to go good for anything other then changing out the gas tank and giving me back my machine that has been sitting outside for months.