Customer ReviewsforHollis Ford Inc.

I would absolutely recommend against using the Hollis Ford Dealership for the purchase or maintenance of your next vehicle. They operate in bad faith, give false information (I suspect on purpose), and won't do the right thing to correct their mistakes. I had an offer written and communicated to me via email by one of their salesmen ****. This offer was inclusive of all taxes, fees and transfers. We had agreed on the price and I put a deposit down on the vehicle ($500) because it was in transit to the dealership. Over the course of the next two months, I communicated with **** via email and he called me Friday to let me know the car was in. I came to get it on Tuesday and by this time the car had magically increased in price by $3,000.00. I drove 4 hours roundtrip to pick this vehicle up and at no point was I ever told that the price was changed or that there was even a possibility that it could change (despite there being ample opportunity to communicate as much). They refused to honour the original price that was clearly communicated by email and offered only to bridge the gap by $1k (after I fought with them to do it). We've got lots of family in Truro and will be telling them to warn folks about doing business with this dealership - that has no problem operating and doing business in bad faith. The money, while plenty enough to care about, was not worth cancelling on the car we waited months for and I believe they used that as leverage to take advantage of me.