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Find a Location

Laptop Parts Canada has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Laptop Parts Canada

      215 Main Street N Alexandria, ON K0C 1A0

    • Laptop Parts Canada

      172 Main Street North Alexandria, ON K0C 1A0

    Business ProfileforLaptop Parts Canada

    Computer Parts
    Multi Location Business

    At-a-glance

    Customer Reviews

    3.13/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Laptop Parts Canada has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Laptop Parts Canada

        215 Main Street N Alexandria, ON K0C 1A0

      • Laptop Parts Canada

        172 Main Street North Alexandria, ON K0C 1A0

      Location of This Business
      215 Main Street N, Alexandria, ON K0C 1A0
      BBB File Opened:
      7/11/2016
      Years in Business:
      8
      Business Started:
      4/1/2016
      Business Incorporated:
      4/1/2016
      Type of Entity:
      Corporation
      Number of Employees:
      7
      Alternate Business Name
      • Alltechparts Distribution Inc.
      • Laptop Parts
      Business Management
      • Jacques Trottier, President
      Contact Information

      Principal

      • Jacques Trottier, President

      Customer Contact

      • Jacques Trottier, President
      Additional Contact Information

      Email Addresses

      Website Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/01/2023

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I need to return a keyboard before the 14 day cut-off after I receive the piece. The keyboard is incompatible with my laptop. I was told by ****** that, unlike they usually do, they'll give me a full refund if the keyboard doesn't work with my laptop. I need laptop parts service to email me a return label and they haven't done so. I've emailed ******, I've emailed the service email, and I've texted them. I have had no response, after having such rapid responses from them while buying the keyboard replacement. I have been given complete silence now that I need to return it. I've also asked which address I return the keyboard to **** ** **** ** *** **** **** and have had no response. The keyboard now needs to be returned within 12 days and I'm running out of time. FURTHERMORE, I bought another keyboard from them that is even more expensive hoping it will be compatible. I've paid them for it, too. They gave me an email saying they'll send it once it's in-stock, so I know they are reading their emails. I want a return label, and I want the right address.
      Read More

      Customer Reviews

      15 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Samuel C

      1 star

      31/01/2023

      Quite honestly this is the shadiest company that ive ever had the pleasure of doing buisness with. After doing a ****** search of parts i found a laptop keyboard that would work with my model of keyboard (or so i thought) it was half the price of the other keyboards i seen online so i jumped foolishly on the purchase. after buying and reciving the product there appeared to be different style of keyboards to choose from on the website and after further searching found that the only way to find the right part was too ****** it (this is important) after getting the keyboard ans finding out it was the wrong one i started a paypal dispute considering they now had 5 different types of keyboards to choose from. Thank god i started that dispute as they honestly at first tried to tell me i ordered wrong, so i then did a proper search on their website for parts numbers and it will show multiple parts for one parts number, and that includes the wrong parts. (this made me feel like i had been bamboozled into buying). further searching made me realize that i could no longer find the specific parts that i needed on their website so i did the ****** search again and lo and behold i found the part. but i could only find it from ****** which they say that you cannot rely on and try to blame them for the misrepresentation of parts on their website. they have multiple part numbers and unit numbers under each part they have so it catches many different searches online and pulls them to the site.

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