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Customer ReviewsforAREM Concrete and Construction
14 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Julie J
2 stars21/04/2023
This is a small husband and wife business. I found them to be friendly and accommodating during the bid process. However, just one week prior to their planned start date they sent me an email saying they were no longer interested in my project and dropped me. After months of working with them to establish the scope of work, I never heard from them again. Since we had not yet signed the contract, they were in a legal position to do what they did. Regardless, it was was still unprofessional, unreliable and extremely inconsiderate. With all good contractors booking into ****, this left me in a difficult and costly bind. I would not recommend this company, if reliability and integrity are requirements for you.AREM Concrete and Construction Response
28/04/2023
We explained to you via email that the time was pushing us too close to our previously booked projects that the insurance was taking too much time. To say that you did not hear from us is incorrect as we do not ghost our clients. There were too many back and forth propositions between the insurance company and ourselves. We put a lot of effort and countless hours into organizing this project between quotes and visits to both you and the property as well as countless quote changes to adhere to the insurance requirements that took months to establish an almost final deal. There were still ongoing changes, and we feel that it was not going to end. During this time, we made no financial gains in fact we have suffered losses due to the ongoing travel and time which we were willing to take on as we thought this would be a great project. We had great recommendations and were ready to complete the task. However, the insurance company was making it very difficult for us to keep within our timelines and wanted to oversee our work which would have created even more problems. This we found out at the last minute. So that is unfortunately why the project was cancelled when it was. We too are booked until ************************************************************************************* 2022. I appreciate your situation, but you must also consider our time. This was a very unfortunate circumstance for everyone involved. We do apologize for this and regret the loss of this opportunity. We have established ourselves in the community as trustworthy and efficient with several repeat clients. You were a pleasure to work with but there were too many obstacles in this project from the get-go. Our business is extremely important to us, and we try our best to keep the positive reputation that we have garnered whilst in business. We value our integrity as this is our bread and butter.Review from Maralyne N
5 stars30/11/2022
Excellent work from AREM. *** and **** are both extraordinarily knowledgeable - offering not only a step-by-step of the work, upfront detailed pricing. Their team was respectful, friendly and hardworking as well. The work was incredibly clean and barely disrupted our living space while it was going on. Above and beyond service and obvious passion for the work and helping people make their homes functional, safe, and beautiful. Cannot wait to work with AREM again in the future - highly recommend!AREM Concrete and Construction Response
02/12/2022
Thank you ********, You two were a great pair to work with! We appreciate your awesome review and look forward to working together in the future. This means so much to us!!Review from Jean Marc P
5 stars29/09/2022
*********** We are very Happy of the work done by Arem Construction, very professionnel and on done on time promised. I recommande it to you. I will not hsitante to re- hire him again.Nous sommes trs satisfaits du travail de Arem construction, trs professionnel et dans les temps promis. Je nhsiterai pas le rembaucher pour des travaux future.AREM Concrete and Construction Response
30/09/2022
Thank you, *****************, for your gracious review! It was a pleasure working with you and we appreciate your confidence in us for the next project. Our success is because of clients like you. Merci!Review from Neal E.
5 stars12/08/2022
Ray and ****, AREM CONSTRUCTION, completed an excellent service and product to make our tin roof look brand new and durable for many,many years to come. Plus,esthetically our roof looks awesome.The application was high quality, the service and information was suburb and Ray's knowledge on his products was excellent.We will highly recommend his Company to all.Sincerely, **** & *********************AREM Concrete and Construction Response
13/08/2022
Thank you **** & ***! You are very kind and your review is much appreciated!Review from Ron R
5 stars04/08/2022
I dont know where to start with AREM Concrete and Construction. They are professional, upfront, honest, on-time and do marvellous work. I needed my metal roof treated with a membrane product they use to seal my roof. They took their time and made sure the product was applied evenly and WOW did look amazing. I am very proud of my new treated roof and am ready for the elements for years to come.Great job to all at AREM Concrete and Construction ????????????????. I highly recommend them.AREM Concrete and Construction Response
05/08/2022
Thank you so much. Both you and your wife were excellent to work with and we appreciate your kind review.Review from Kirsty L
5 stars13/06/2022
*** and **** are amazing to work with. *** definitely knows his stuff and was straightforward and upfront about how much the job would cost. Once he got into the job and found that it was more involved (couldn't tell till he dug down to the foundation), he was upfront about what additionally would need to be done and how much. I appreciated that he kept me informed every step of the way both showing and explaining what had been done and what the next steps were. Would highly recommend them to anyone who needs foundation repairs, including lifting the wall of the house.AREM Concrete and Construction Response
14/06/2022
Thank you so much. You both were a pleasure to work with and we appreciate your awesome review!Review from Jessica C
5 stars13/05/2022
AREM were and continue to be, excellent to work with. They were very understanding of our situation and worked closely with us to determine the best plan for our home. My husband and I trust their expertise and trust that their suggestions and plans were in our best interest to solve our foundation and structural issues for the long term. Absolutely lovely people which made the experience that much better. Thank you!AREM Concrete and Construction Response
14/05/2022
Thank you so much! We love to help and be not only professional but down to earth. We understand everyone's situations are different. We take the time and give extra care to all of our clients. You two are great and working with you has been easy. Looking forward to continuing our assistance with you.Review from ANN B
5 stars05/05/2022
They arrived on time, came to do a quote and before doing the job, came to do a second inspection. Installed steel beam in my basement. They were professional, prepared, and worked till the job got done! I will be using them around the house for several more jobs very satisfied with their workAREM Concrete and Construction Response
06/05/2022
Thank you ****! You are awesome to work with and we appreciate you allowing us to do more projects for you. ??Review from Sandra M
5 stars02/05/2022
Great communication and really went the extra mile. I always get a fast response to questions and the team even came out on a holiday in an effort to finish the project on time.AREM Concrete and Construction Response
03/05/2022
Thank you *************** much. You two are a pleasure to work with and we appreciate your kind review.Review from Dominic M
5 stars19/09/2021
My roof looks amazing, they did a fantastic job. I highly recommend hiring them, they stand 100% behind their work and the products they use. Will be getting my RV roof done next spring. Thank you again, roof looks anazing Dom.AREM Concrete and Construction Response
23/09/2021
So nice to work with you Dominic! Thank you so much for your awesome words. We truly appreciate your business. See you in the Spring??
Customer Review Rating
Average of 14 Customer Reviews
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