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ComplaintsforOld River Renovations
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Complaint Details
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Initial Complaint
18/09/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
*************************** from old river renovations did some work for me in 2022 and I was satisfied. I approched him in August and September of 2022 to ask if he could do my back roof in metal. He said yes . Then he request to me in September to give him $1500.00 for he can order the material for the roof. I did a E transfer the Sept.13 2022 for $1500.00 then I did another transfer to him for $700.00 dollars the 19th of August 2022 + $750.00 the 13 September 2022 because he was requesting 50% down deposit before he will start to complete the job. But he never showed up to do the job. He was giving me excuses why he could not come and postpone the date to come to do the work. Winter was coming. H said after winter he could come in spring 2023 to do it . I said ok. I was asking if he can also do my cuboard renewal.I asked him to order new doors. He said yes. He then called me with and estimate and i accepted. He requested to give him the 14th of April 2023 $4175.60 for he can order them and I did a money order for that amount per his request. I called a few places where he told me he ordered the metal roof (ideal roof ******). They told me they could not find any order that was placed by him and they confirmed they have never heard of his company. I tried to communicate several time with him and his wife whom manage his company that Mr. ****** mentioned to us. I asked ************** to refund the money if he could not complete the work. other excuses were given, apologizing to me for my patience. No date of follow up for doing the work was mentioned after trying to communicate. Afterwards, his phone would go directly to voicemail, or left ringing. he had left his voicemail full as to not be able to recieve any new messages. I want this matter to be resolved and refund me my payment so i am able to employ a suitable worker to complete my projects.he also has another email. ********* ********* phone ************ or ************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.