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Find a Location

True Blue Canines has 1 locations, listed below.

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    Business ProfileforTrue Blue Canines

    Dog Breeders

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8403 Carter Rd, Aylmer, ON N5H 2R1
    BBB File Opened:
    18/10/2022

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    11/10/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Purchased a puppy on September 23rd 2022 from True Blue Canines at 8403 Carter Rd in Aylmer Ontario for $450. Suspiciously, they handed the puppy to me wet and said they had just given her a bath for me. Within hours, puppy started deteriorating and had to be taken to the emergency vet. I was able to get her into ***** ******* Emergency Vet on September 24th 2022 at 12pm. Puppy was very sick; wouldn't drink or eat, was vomiting and pooping blood, had an eye infection, had a very high fever and her stomach was full of parasites. She was barely conscious at one point. The vet bill was $618.28. I messaged this breeder to advise they gave me a very sick puppy and demanded they return my $450 before September 27th 2022 at 9am. They e-transferred the $450 back to me on Sept 27th at 530am and denied anything was wrong with the puppy despite providing them with the vet bill. I had another vet visit done on September 26th 2022 with my own vet which cost me another $106.04. She is now completed her meds from the emergency vet but has continued to be ill and will be going back to my vet on Wednesday October 12th. She continues to poop blood. (Which this again is going to cost me hundreds of dollars this week). The puppy also vomited up a large piece of jagged plastic which had blood on it shortly after coming to our house - this plastic was definitely not from our home. We might be doing x-rays now to determine if she has other plastic pieces lodged in her intestines. * ***** *** **** ******* ** **** ** ** ***** ***** **** ***** ** ***** **** *** *** * ********** *** **** *** *** ****** **** ******** I have reported this to the ***** as well, but still awaiting the results of this. They have their own dogs which they over breed, but assist another puppy mill farm nearby. Any ads on ****** are all connected in Aylmer to these mills. This particular "breeder" made me sign a contract, so they should be held accountable for the vet bills knowing they gave someone a sick puppy.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Carol W

    1 star

    09/07/2024

    Purchased puppy Oct 2021. Bottom line we spent $2000. on vet bills to correct malformed teeth as well as pneumonia. Spots on puppies lungs, heart issues as well.I contacted the seller with no response. Of course we kept our loving Doodle, how could we return him? Do not buy any dog from this breeder I did not want to give breeder any stars but the app req'd that one be given ********************** ******, *******

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