Business ProfileforLeisure Days Inc

Purchased 2020 ******** Hideout Trailer for $44,000 in May 2021. We had a demonstration on how to use various items in trailer. During this demo we noted that a one of one of seven matching blinds was missing. They said they would get a blind and replace before it was delivered. It was not. We also advised that the hideaway pantry, which opens on one single wheel was marking the vinyl flooring. Was an adjustment required? Did it need to be replaced? This matter was also noted at demo. Should have been fixed before delivery. The misrepresentation on size of bed was not noted until delivery on May 28, 2021. We requested a queen bed as my spouse and my son are both 6 ft. 2 in. Upon inquiry they said that 74 in. Queen mattress is what comes with trailer. We were not told this and no literature or brochure were provided that inducated this. We did not lie on bed as bought during covid sales and not permitted to. They need to advise customers of bed sizes as standard queen is 60 wide by 80 long. Todate Leisure Sales has refused to deal with our issues, even though we have 1 year warranty. They were instructed to mail our blind. Not done. We asked for queen mattress of 80 inch length. Refused. They want us to bring 27 foot trailer to their office to do an adjustment which should have bern done prior to delivery to our site. This heavy pantry door is damaging floor. So we do not use, but this is not the solution. We do not have truck large enough to move trailer. That is why we paid their company $750 to have it delivered. We will need to have trailer service person do this adjustment as we do not know how to do this. The toilet also leaking now. They did not provide brochure about size of short queen mattress. They knew there was large indentation mark on vinyl flooring, which will eventually will cut through floor and ruin centre of floor in living room. All for adjustment This has not a pleasant experience. If you can ask this company to honour its agreement.