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Find a Location

Delzotto & Son Butcher Shop has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforDelzotto & Son Butcher Shop

    Meats
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Delzotto & Son Butcher Shop has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      829 Big Bay Point Rd, Barrie, ON L4M 4S6
      BBB File Opened:
      9/3/2021
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      28/02/2022

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      I placed a $599 order with the store to get meat for myself and my family. ***************************************************************** - They told me they would deliver Monday February 21st. I questioned this, as it was a holiday, but they said they deliver to my area every day. On Monday I was told there was an issue, and they would deliver Tuesday. On Tuesday, they didn't have the product, and would deliver Friday. On Friday, there was a snowstorm, and were asking to deliver on Saturday - naturally I agreed because of driver safety. On Saturday I was trying to get an exact ETA out of them, they promised 12:00, then 12;15, then at 11:50 they told me the driver was just leaving. When I complained they cancelled my order without my instructions, and then ******* me attempting to get me to take my money back. This is ****************** unacceptable behaviour from a business. These people were distributing tainted meat in 2019, but I decided to give them a chance, but regret it. They claim I was trying to get them to push their driver, but I allowed them an extra day for driver safety - I even stated that. They should have started the driver earlier (like 10:30) so he could safely be on the road. So its a failure on their end, not mine. They refused to let me speak to anyone who was making decisions, just the front line staff. So I consider this extremely poor etiquette. I want to find out what the CAN do, not what they cannot do.
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      Customer Reviews

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