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Complaint Details
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Initial Complaint
29/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Upon meeting *** ******** he indicated he could install a counter top for $500. Came and took measurements. Assured me he was a legitimate business. I etransfered him $500. Time went on and he indicated he had problems with his phone (I called and it indicated it was disconnected). The fact that he didnt have a working phone should have been enough. Communication became intermittent. As he went ‘away’ and forgot his phone appearently. i asked for my money back as I was noticing unusual communication and no progress. He text me back and said he would return my funds. The day came and went…no etransfer from him. I reached out by text again (interestingly his texting works but not able to dial to his phone *** *** ****) and asked him if there was an difficulty. He said he forgot and he would do it right away. No transfer ever came. I asked again and now he claims his etransfer doesnt work and he would have to go to the bank the next day. Next day comes and i ask him where the money is and I want it or i will have to find a way to proceed. Now he claims he has to talk to the mill about a deposit he put down for the wood. (Funny how he was away without his phone and could do that and it was never mentioned that he put a deposit to get it with any mill. Also i would be curious this deposit was give to the mill if he says he did… since he forgot his phone while away with his kid). I still have never received the product or my money back. Also I am very suspect this address of * ****** exists as his business.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.