Business ProfileforDecorchic Inc.

I was quoted by this business for the supply and installation of drapery / window treatments for an entire Bed & Breakfast Business in Milford in March 2020. My original selections of fabric were continuosly refuted by Ms. H********* , the owner , on the basis that the fabrics were apparently no longer available. Once I finally agreed on alternative selections , - she quoted the project , and I then told her that I would consider it, - since the contract price was $ 27,444.31 . I found this to be quite expensive, however , given that the downstairs fabric was all the same style, for each of the rooms, I told her to proceed. She confirmed on April 27, 2020 that she had secured the fabric and was waiting for production to start. I was then advised some time later that there was in fact not enough fabric for the entrance way drapes but I could choose an alternate fabric. I did not want an alternate!!! I then advised Ms. H********* to discontinue the downstairs portion of the project in its entirety, since the consistency of fabric downstairs swayed my decision.. Unfortunately she did not follow my direction and she continued with production of the material that she did have. I reluctantly paid for 1/2 of the order on 27th October 2020 in the amount of $ 13,000. The drapes were finally installed in August 2021, without any drapes on the front entrance, yet she has invoiced me the entire amount, less a meager credit of $50.00 for the non-installation of the drapes. She has consistently pressured me into making an alternative choice of fabric for the entrance of the B&B - notwithstanding that the quotation, the fabrics nor the installation itself have met any of my expectations. I did place the order and I did receive product, but I expect a credit for $ 4500.00 for the front entrance drapes, the non-decorative rods for the bay windows, ( she quoted identical decorative rods throughout) and the incomplete installation of what I do have.