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Find a Location

Primo Paving has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPrimo Paving

    Paving Contractors
    BBB accredited business

    Additional business information

    Additional Info:
    Primo Paving is not affiliated with Primo Paving & Sealcoating in Arlington Heights, MA, USA.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 27/5/2011

    Years in Business: 57

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    35 Simpson Rd, Bolton, ON L7E 2R6
    BBB File Opened:
    22/6/2001
    Years in Business:
    57
    Business Started:
    1/1/1967
    Accredited Since:
    27/5/2011
    Contact Information

    Principal

    • Mrs. Rose Bruno, CFO

    Customer Contact

    • Mrs. Rose Bruno, CFO
    Additional Contact Information

    Fax Numbers

    • (905) 856-9498
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring an asphalt paving company

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    30/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Primo paved our driveway last year and the past spring cracking appeared that should have been covered by the 1 year warranty. I contacted them by email and have nothing but excuses and non replies. Send me an email address and I will forward the email chain to you for a complete summary.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Geniesha B

    1 star

    21/06/2023

    I recently had my driveway paved by Primo Paving. The contract for this work was signed in November. The work was to be completed in May or June, as indicated on the contract but a specific date was not set. When the crew arrived to begin the work in May, (unscheduled), I told the representative that I did not have the money to pay in full, but expected to have the money by the end of August. I was advised that no payment was needed until the work was completed. The work crew returned on June 15th to finish paving. I again said that I would not be able to pay before the end of August, however the crew finished paving that day. I believed based on my discussions with the representative in early May and on May 15th, that we had an agreemythat the full payment was to be deferred until the end of August. I did not hear from Primo Paving until I contacted the representative on June 15th to make a partial payment. At that time, the representative demanded that this partial payment be made in cash. I said that I felt safer paying by certified cheque, email money transfer or a money order, which is the same as cash, but more secure. The representative told me to set him to pay with cash in 30 minutes or he would tear up my driveway. I was not refusing to pay,, so I would like a written apology for the threat that was made. I would also like a written business receipt for each payment when it is made, for tax purposes. Thank-you.

    Local BBB

    BBB Serving Central Ontario

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