ComplaintsforDocks By Design
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Complaint Details
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Initial Complaint
14/09/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a dock 5x30 in the falls of 2019. ***** ******* *** **** ***** of the company deliver the dock while was not there as the cottage season had ended. I had the dock installed middle summer of 2020 when my renovation was over. At this time I never measured the dock to make sure it was 5x30. In the spring of 2021 I bought a another dock from a different company to add to this dock, I measured the width of the dock and its 4x30. I had spoken to ***** about the dock and advised he made a mistake and he owed me 800$ fore the difference. This was conversation was back on May 15th, 2021. I have agreed to do a payment plan with them as well. After several text and phone messages I received my first payment July 21 for 200$. Since then I have not received any other payment. I have left 2 voice message a week and text to call me. I have not heard anything back. The company now owes me 600$.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.