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Business ProfileforOld Hickory Buildings of Canada
At-a-glance
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Business Details
- Location of This Business
- 5020 Liberty St N, Bowmanville, ON L1C 3K6
- BBB File Opened:
- 26/11/2020
- Contact Information
Principal
- Mr. Mike Robinson, Director of Marketing
Customer Contact
- Mr. Matthew Hoag, Vice President of Sales
- Mr. Mike Robinson, Director of Marketing
- Additional Contact Information
Phone Numbers
- (519) 501-6155Other Phone
- (519) 501-6155
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Chris L
07/07/2022
Old Hickory Buildings of Canada Response
25/07/2022
We're sorry to learn you experienced an extended wait time to receive your building. That area of Canada has seen a surge in demand and the manufacturing shop got backed up. We don't allow for full refunds once a build has been started since there has already been material and labor costs that need to be accounted for. The breakdown on this is in the 5-6 week's estimated lead-time quoted by the dealer. We'll make sure that dealers in this area are quoting more realistic lead-times.
We've been informed that your building is scheduled to be delivered on Wednesday and that you've been in touch with the driver or customer service team. We hope that, despite the delay, you'll be happy with your Old Hickory Building.
We appreciate your patience.
Sincerely,
Old Hickory Buildings of Canada
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