16 Customer Reviews
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Review from Ernie L
1 star10/07/2024
* ***** *** *** ****** **** **** *******. There is an online form to get a quote on products not advertised on their website. I completed this form and selected one of the brands listed. I received no reply. Ten days later, I phoned to inquire and the person I spoke to could not find the online submission. She offered to send a quote if I emailed the info to her email address. I did this, and again got no reply. If they didn't want to give a quote, or no longer sell the brand in question, surely common courtesy would dictate a one-line email response. That would have been fine. But this is just rude, *** ******** * ***** *** **** ** ** ******** **** **** ** ****
Blind Depot Canada Inc./Store Depot Canada Inc. Response
12/07/2024
Hello Mr. Lightman, We are sorry to hear your review. The email submissions through the website sometimes detect email address as a spam for security reasons. We also did not receive your second email submissions, so there seems to be some technical/security difficulty occurring. We have a direct line; ************. So you have the opportunity to contact us and sent your submissions by text. Will be happy to speak with you about placing an order and the installation services you require. Kind regards, Blind depot customer serviceReview from James F
5 stars05/03/2024
Well made the custom blinds, easy to install. I love them. Exactly what I was looking for. I have ordered twice at Blind Depot and will order again.Review from James C
5 stars20/07/2023
We are super happy with our order, it delivered very quickly, within the time frame they advised, and packaging was done right; everything delivered in perfect condition and ready to quickly install. Zebra blinds and custom roller shades look great and well built, make the room look so finished. We would be very happy to order agin from Blind Depot online.Blind Depot Canada Inc./Store Depot Canada Inc. Response
24/07/2023
Thank you James. We appreciate you sharing your experience on BBB!Review from JaY L
5 stars27/03/2023
I have ordered multiple times from Blind Depot online. They are easy to work with and always take care of any issues and questions immediately. Entire process went well. Delivered within a reasonable time ( 10days). Blinds were as expected and easy to install. Thank you BD for making this process a breeze.Blind Depot Canada Inc./Store Depot Canada Inc. Response
05/04/2023
Thank you Jay. Your feedback is valuable for other potential customers considering to buy online. We appreciate hearing from you!Review from Sarah T
5 stars04/01/2023
* ****** ********* **** ******** The shades I purchased from them are absolutely beautiful! We first looked at zebra shades at a big home improvement store. There was no one to help us, waited 30 minutes for the representative who said she didn’t have samples and was not very informative. We came home at little deflated and decided to shop online and found BlindDepot.ca. Their website is easy to navigate and samples came quickly by mail! We bought our shades in 2 custom sizes and just followed the directions on the website for measuring. As promised, they were made and delivered, they came with installation instructions and we we hung them right away. I was really impressed by the quality of the fabric, smooth operation and beautiful workmanship. ***** ****** You will love them too!Blind Depot Canada Inc./Store Depot Canada Inc. Response
27/01/2023
Thanks for sharing your Blind Depot experience with others Sarah. We always appreciate our customer reviews so that those considering ordering with us know they can order with peace of mind knowing that we are a solid company with quality products.Review from Stephanie V
5 stars24/08/2022
Got my 8 blinds with Blind Depot and arrived on time. Easy installation they are just beautiful and I paid less then half of all other places. Awesome product and services.Blind Depot Canada Inc./Store Depot Canada Inc. Response
28/09/2022
Thank you! We appreciate your positive review!Review from Hanna M
5 stars10/08/2022
I am very happy with my zebra blinds from Blind Depot. My boyfriend installed them in no time. Good service, *************Blind Depot Canada Inc./Store Depot Canada Inc. Response
28/09/2022
We're happy to receive your feedback. Enjoy your new zebra blinds!Review from Leslie D
5 stars08/07/2022
I can't say enough wonderful things about Carlie and her outstanding customer service. I spent a lot of money on 3 new blinds and when I was having some issues with them she went above and beyond to fix those problems until I was completely happy. I have 4 more blinds to order and wont hesitate to get them all here.Blind Depot Canada Inc./Store Depot Canada Inc. Response
11/07/2022
Happy to hear from you Leslie. We look forward to serving you again!Review from Dree M
5 stars23/06/2022
This the 3rd time I've ordered from Blind Depot online and have been happy every time. Beautiful Zebra blinds & roller shades, love it! Blinds came quickly, measurements were perfect and Top Notch Service.Blind Depot Canada Inc./Store Depot Canada Inc. Response
23/07/2022
Appreciate your great review and comments Dree!Review from Catherine C
5 stars18/06/2022
Excellent customer service and quality products. The blinds look awesome and fit perfectly. I had a million questions before ordering and the service reps were always really great in getting back to me quickly. ******************** my next purchase will definitely be with Blind Depot!Blind Depot Canada Inc./Store Depot Canada Inc. Response
20/06/2022
Great to hear, Catherine! Thanks for sharing your experience with us and others!
Customer Review Rating
4.63/5stars
Average of 16 Customer Reviews
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