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ComplaintsforCTL Roofing & General Contracting
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Many defects lifting shingles. No calking problems with flashing . Some areas have no shingles properly installed by my chimneys . Old shingles still under new shingles . Have several nail heads showing and nails laying on my roof . No proper water shield installed . Several water leaks inside my home estimate inside damage so far close to 6000 to 7000 damage . Have been informed roof needs to be replaced I have several pictures also about the roof . Thank uBusiness response
30/06/2023
The roof is perfectly fine no shingles are lifting she tried to get the shingle manufacturer to say there was a problem with the install. However they in fact the roof was “problem house structurally and that is why the shingles are uneven. It is to do with the boards under the shingles and also none are lifted.” The roof has been on there for 1.5 years and none have come off you can contact the warranty department with bp to confirm this. The representative name is **** from ** ****** *******
The homeowner in question is a culver lunatic who is looking for free money!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.