Business ProfileforMcCann Mechanical Inc.

McCann Mechanical Inc. tried to repair my stove and dishwasher. They came on 04 January 2021. After two months, I phoned them to get an update only to be told that the parts were on order and if it took a long time it was because the receptionists had to answer to many phone calls from customers. They came on 26 May 2021, 5 months later. The technician attempted to remove the electronics from the stove glass top by prying with a putty knife between the glass and heating elements. I pointed out to him that he needed to remove 3 more screws from the bottom that were still between the elements. When he finally got everything back together, the front and back gaskets were not fitting properly. He told me he would look at it once all other items were fixed. The wrong front moulding was ordered and he couldnt fix that and since lubricant didn't fix the drawer stiffness in opening it he couldn't fix that either. The same thing happened for my dishwasher. He was not successful in removing the front panel and needed to come back once he ordered a new door. Despite repeatedly telling me so, McCann never came back to finish the repairs and kept lying about it on the phone telling me the parts were ordered and the paperwork submitted. As it turns out, this was a complete lie. I kept calling them until Feb 2022 (9 months after their initial visit) and then took my case to each respective appliance manufacturers who updated my case to their manager's level. Bosh sent another company and they repaired the dishwasher within 20 mins. McCann didnt know there were screws inside the handle at the top. In all it took 15 months to get my appliances fixed by competent companies and not McCann. In dealing with McCann Mechanical I experienced the worst of what the Home Appliance Repair sector has to offer. McCann Mechanical Inc. are liars, rude, unprofessional, and certainly not qualified to work on home appliances. They give a bad reputation to all Home Appliance Repair Businesses.