Business ProfileforWeatherTech Canada

I placed an order for floor liners with WeatherTech Canada on 4-Dec-2023 (Order#**********). On 5-Dec-2023 I received a confirmation email that they received the order and were wating on manufacturing. Followed up to see how long it would take to receive the order and was told a couple weeks but said they could ship half the order that was in stock. Told them that would be fine and received the partial order 13-Dec-2023. Installed it in my car and was not happy with the fit as it interfered with seat movement and floor coverage was poor. Removed them from my car and put them back in the box and then sent them an email stating that I wanted to return them as I was not satisfied. Was told that it was not their liners but the vehicle manufacturer's fault. Told them that is not correct as they claim to laser cut the liner for the vehicle. Told them that I wanted to cancel the order and send back the product. They are now telling me that if the liner was used then they will be shipping it back and keep my money. I know that they will say that they were used because they were installed in the vehicle as they have done to other customers. I have called my CC company and am disputing the charge there as well. *** *********** *** *** ***** ************** **** ******** ******* *** ***** ********. I've also contacted them by phone 3 times this week and customer service is the worst I have seen. Was also told that a manager would call me back and have been waiting for 3 days and no call backs even though I have left voice mail messages with the manager as well.