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Find a Location

Transport Training Centres of Canada has 1 locations, listed below.

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    Business ProfileforTransport Training Centres of Canada

    Truck Driver Training

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5 - 1111 Franklin Blvd, Cambridge, ON N1R 8B5
    BBB File Opened:
    6/10/2009
    Business Management
    • John Beaudry, President/Founder
    Contact Information

    Customer Contact

    • John Beaudry, President/Founder

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    27/02/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I signed up for heavy equipment operating training I paid $13000 via certified cheque. For 8 weeks training on the excavator, bulldozer, backhoe, grader, The company consistently made errors on the schedule it took longer then 8 weeks. They don't have a grader in Cambridge so I was not able to complete the training on it. I finished my training early Dec on everything but the grader. I asked for my certification on the excavator bulldozer backhoe and in late Dec we agreed I would get a $2000 refund as the complay didn't have a grader to provide the training. They agreed to send the refund and certifications in early Jan as they were going on Xmas brake. I have now called numerous times and have been told for the last 2 months that documents and a cheque has been sent but I have not gotten anything.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Phil C

    1 star

    25/01/2024

    I could not be more disappointed in my choice to have chosen to take my DZ course with this company. specifically the Cambridge campus has been a nightmare from beginning to not yet end. Starting with being talked into upgrading my program I was initially go to take to the package with the unlimited simulation use at the campus to learn to shift "double clutch " before even getting into a truck. Turns out after I paid the campus office was actually closed and I couldn't get in to use the simulator until after my second or 3rd day of in truck lessons. Totally not the point of the upgrading of the package not to mention the times I did get in were spotty at best and the woman running the office was always needing to leave or not there when I went. I was 2 days into my online portion before managing to get ahold of someone and find a place I could actually go pick one up before class the next morning. I had issues getting my in truck hours because we would always have to stop and figure out some new problem like how they would double book students so someone would show up expecting class and there's was actually canceled or how a few hours I got in for simulation counted as an in truck day so that was figured out while I was supposed to be driving and learning.. these situations cause a great deal of stress to a student while trying to learn new skills. Those missed hours we then made up by me have to call into work for the day because we'll of course my road test was the very following day.. we had no truck in good enough condition for the road test so we spent mine and another students time heading to another campus to get a usable truck. Another stress builder right before test day in a truck I had next to no experience in. I didn't pass I grinded a couple too many gears on the test. That was in October went in for a simulation day and at the end requested my test re booked December rolls around and iv gotten no confirmation test re booked and then they canceled

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    BBB Serving Central Ontario

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