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Find a Location

Dr. Home H.D. has 1 locations, listed below.

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    Business ProfileforDr. Home H.D.

    General Contractor

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Carleton Place, ON K7C 0E6
    BBB File Opened:
    5/7/2017
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    1
    Business Management
    • Corell Van Zant, Owner
    Contact Information

    Principal

    • Corell Van Zant, Owner

    Customer Contact

    • Corell Van Zant, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/04/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Oct11/22 met Owner of Dr Home HD discussed bathroom renos, got estimate $4520 includes work/mess to be completed in 1 week from start date Nov1/22. I e-transferred 10% to retain services. Sunday Oct30/22 he called hoping to start but we agreed he'd start Oct31/22. Monday no show nor contact, I tried texting to no avail. ******* Tuesday Nov1 he arrived late, as he walked by with no explanation, I asked how I could trust him to do the job now, he gave a trivial excuse. ******* I let him begin and he gutted the bathroom leaving quite a mess in the hall, bsmt, stairs and driveway for me to clean. Nov2,3,4 he maybe did 3hrs total. His shop vac, not hooked up properly, blew dirt/dust in 2 bdrms & basement that I had to clean top to bottom. He brought a tub, left with it, came back hours later with another saying he'd be back Saturday AM, but again no show. 3rd*******! Mon Nov7 here between 915+6pm, continuously leaving thru the day giving odd excuses & only working maybe 1 1/2 hours. I told him clearly I did not want him here past 5pm, the household is too busy. Tuesday Nov8 came after 10am, again in and out all day not accomplishing much. Back 430 and here until 740pm. Reminded him again no work past 5pm which surprised him as most of his clients prefer late nights. Wed Nov9 here 215 for 20 mins, painted, left so it could dry, back at 5, left 720 very late again! Thurs Nov10 promised 915 start but came 1110 worked about 2 hrs, back 710 & gone 8pm. Reminded him again of no work after 5 maybe 6 if needed! Fri Nov11 showed up 530, 1 hr for touch-ups, said he'd be back Saturday but no show! Sun Nov13 showed up late to finish job. Tub surround would not stick he got 5 minute epoxy which worked. He handed me another bill for $780. I said I want to be sure all is functioning before pymt. He threatened me with a Lean on my house. Sink+shower both leak, vanity ruined, tub surround not holding, mismatched fixtures, caulking not holding, tub may be a liner very flimsy!

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Canada's Northern Capital Regions and Quebec

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