Business ProfileforK2xFit

Found an ad for a FREE 6-Week Challenge from K2XFit. I had a meeting with ******, who I later found out was a co-owner, on July 4th to explain to program. On the form was a box stating they requested a $499.99 + tax "Committment Deposit". I told him immediately that I could not afford that & was told that was fine, we could discuss payments. I said I'd need to speak with my spouse as we were on a very limited income. Was told that it was no big deal, no rush, we'll figure something out. He checked off the box, despite me not being able to committ...this was made very clear! I went to 1 class on July 11th. Didn't hear back from ****** other than automated messages through their app. I became infected with COVID and advised him of this and that I would not participate in any classes or workouts. I then received a notification on my phone that my **** was charged $113 on 20-Jul-2022. I received an email with a receipt. I immediately messaged ****** through their app and demanded to know what this was as no conversation had occurred and I did not authorize this payment. I advised him that after discussing with my spouse, we could not afford the "committment deposit" and demanded a refund. I was told by ****** "In our first meeting weeks ago I agreed to have you pay the 499 in instalments. You were going to let me know after the first weekend after seeing your husband." I sent them several emails stating I could not afford this and did not agree to have them withdrawing the initial $113. I expressed to ****** that I could not have these payments withdrawn as this was now having a direct impact on my ability to pay my bills. They proceeded to withdraw an additional $113 on 25-Jul-2022. I again emailed requesting my file be closed as I was not able to afford this and requested a refund. All my emails have been ignored and no one from the company has reached out. I have emailed 6 separate times. And another $113 was just charged to my **** today 05-Aug-2022. No receipts!!