ComplaintsforTurcon Construction
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Complaint Details
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Initial Complaint
10/06/2022
- Complaint Type:
- Order Issues
- Status:
- Resolved
In the fall of 2021 estimates were obtained to get stone work updated, pool deck build, and house deck replaced. Contract given to Turcon construction for a value of $12,469.55, deposit given on Dec 14 of 6,000.00 (50%). Delivery of service was to be in the Spring of 2022 (April/May). Site visit on May 3, 2022 (to re-see the site). Indicated that he would be back the 1st week of may to start work. Have not heard from contractor since then, and this after many attempts via voice messages, e-mails even his FB page (both personal and business). Last message sent on June 3, 2022 indicating clearly that we wanted our deposit back as this is now a fraud case for us. At this point we have lost confidence in this contractor and would like our deposit back. No work was ever delivered/started. Hope the BBB can help resolve this without litigation.Customer response
17/06/2022
Claim ******** has been resolved to our satisfaction, we got a full refund of our deposit (June 16). But I would still like the complaint to be posted (updated of course). THank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.