Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Rockland Wheels Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRockland Wheels Inc

    Motorcycle Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2836 Chamberland, P. O. Box 790, Clarence-Rockland, ON K4K 1L5
    BBB File Opened:
    1/4/1999
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 105935241 for this business, issued by Canada Revenue Agency

    These agencies may include:

    Canada Revenue Agency

    875 Heron Road, Ottawa Technology Centre

    Ottawa ON K1A 1

    800-2676999

    http://www.cra-arc.gc.ca

    Number of Employees:
    13
    Business Management
    • Ms. Camille Charette, General Manager
    Contact Information

    Principal

    • Ms. Camille Charette, General Manager

    Customer Contact

    • Ms. Camille Charette, General Manager
    Additional Contact Information

    Fax Numbers

    • (613) 446-1186
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alex K

    1 star

    19/08/2022

    This is easily the worst dealership I have ever dealt with in my life, and I have purchased 4 cars and 2 motorcycles, all from different dealerships around *******.Aside from the extreme disorganization and unprofessionalism I had to deal with, there is a very concrete and disheartening reason that lead me here to write this review today.From the start of the process to purchase a motorcycle, I asked for upfront pricing: I wanted to know all the fees and total final price of the bike that I would be paying. I asked for this on the phone and through email. When I explicitly asked for a **** of sale with the final, total price, including all accessories, fees, and taxes for insurance purposes, I finally got one. It said Documentation Fees would be $0 (see photo attached). 2 weeks later when I went in to sign for the bike, after 3 months of correspondence, wouldnt you know, theres a surprise extra Doc Fee of $195, sneakily added at the bottom of the **** of sale they wanted me to sign, hoping that I wouldnt notice it. It was never mentioned to me before signing day and I persistently asked the salesperson and the financial advisor about any extra fees many times and of course there was no sign of it on the **** of sale I had been sent earlier.When I asked what it was for, they tried to convince me that it was a bank fee at first, but then conceded that it was indeed a dealership fee, required to acquire a special Kawasaki financing rate?! Absolute bull ****.I was so appalled by the dishonesty, deception, and condescending rudeness of the manager, that I walked away from the sale.Avoid this dealership like the plague, they will nickel and dime you, stab you in the back, and then s**** you out of every last ***** they can steal out of your pockets when youre not looking.The people that lied to me, committed fraud, and contributed to corruption are:************************* *********************************************** (Financial Advisor)******************************* (GM)

    Local BBB

    BBB Canada's Northern Capital Regions

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.