Business ProfileforTechnical Traders Ltd

Date of Transaction: March 16th & September 16th 2021 The amount of money you paid the business: CAD 1179.13$ (March 2021) & 1198.81$ (September 2021) What the business committed to provide you: 6-month subscription to market trading signal and education What the nature of the dispute is: Undesired / unwanted automatic renewal Whether or not the business has tried to resolve the problem: I have explained to the business that I hadn't wanted to renew this 6-month subscription. I wasn't aware that it would auto-renew. I offered them to bill me pro-rata for the length of the time that the subscription had been running without me being aware that it had automatically been renewed (1 month out of 6), and asked for more or less a 1000$ refund. Business turned a deaf ear, stick to their guns, i.e. "Thanks for your inquiry. On 3/17/21 you subscribed to the 6 Month Subscription - BAN Trader Pro. As listed on our website here https://www.thetechnicaltraders.com/memberships/signup/jAMwUoghN is a recurring of $899 plus tax. This price has always been the same since you subscribed. As indicated to you when you were subscribing, all of our subscriptions automatically renew unless canceled prior to their renewal. Further, there are no refunds pursuant to Our Terms & Conditions, a copy of which you can find after logging into 'My Account' through our website. Additionally, ***** is aware and has to finally say on everything listed on our website, including billing. The only change is our new Total ETF portfolio which was added to the BAN subscription at no additional charge. The New Total ETF portfolio includes BAN, TIBT, and TTI, at no additional cost. The Technical Traders Ltd. and its staff are not involved in any scheme and false advertisement and all subscription prices can be confirmed on our website and in our Terms & Conditions." -Account/order/tracking number: ******