ComplaintsforMoose Basements Ltd
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Complaint Details
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Initial Complaint
25/11/2021
- Complaint Type:
- Order Issues
- Status:
- Resolved
Moose Basements signed a contract which would provide us at the end of the job of renovating our basement the following.....for our part all monies had been paid to fulfill our end of the contract to Moose. What they still have to complete...... - Full Basement Cleaning - using a reputable company - Duct Cleaning - using a reputable company - Paperwork (indemnity) absolving the property and us of any money owed to sub contractors that has not been provided. - 2 Customer Service issues around the renovation of our basement i.e. NO Door Stops for the doors; Plastic Shims for the Toilet. Moose Basements in their contract talked about a completion list but I haven't been able to get anyone to talk with me over the phone so despite a contracted completion list that is supposed to be done. They have negated their contractual obligations there as well.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.