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Find a Location

HEAT-AIR Mechanical Ltd has 1 locations, listed below.

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    Business ProfileforHEAT-AIR Mechanical Ltd

    Commercial Air Conditioning Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    29 - 207 Edgeley Blvd, Concord, ON L4K 4B5
    BBB File Opened:
    9/8/2013
    Alternate Business Name
    • HEAT-AIR Mechanical Services Inc
    Contact Information

    Principal

    • Mr. Jason Mix, Service Manager

    Customer Contact

    • Mr. Jason Mix, Service Manager
    Additional Contact Information

    Fax Numbers

    • (416) 736-9861
      Primary Fax

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    13/02/2024

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    HEAT-AIR Mechanical Ltd provided an in-home service to fix the dishwasher exit pipes on Jan 28th. Over the phone basic information was shared about the issue and I was told the root cause was with the building and the company would follow-up with the building to fix the issue. My credit card is charged for $1131.54 end of January. I asked for the invoice to be emailed to understand the service charge details. Nothing was sent. I called them again and again 7 times in a span of 2 weeks and still I haven't received any invoice and I don't really know if they really follow up with the building. The hesitation in sending the invoice resulted me to have doubts in service provided specially because at the time of service no one on home to ensure the work was done properly.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    B. L.

    1 star

    08/03/2024

    Changed $1500 to snake a pipe that took 20 minutes and made ***** statements on report to make at fault of problem to management company

    HEAT-AIR Mechanical Ltd Response

    11/03/2024

    Hard to respond to a complaint without address and unit numbers in order to relate the issue to the correct paperwork.

    Customer Response

    13/03/2024

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    Local BBB

    BBB Serving Central Ontario

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