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          Frontier Dental Supply Inc has 1 locations, listed below.

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            Business ProfileFrontier Dental Supply Inc

            Dental Supplies
            BBB accredited business

            Contact Information

            2 - 2720 Steeles Ave W

            Concord, ON L4K 4N5

            Get Directions
            Visit Website
            Email this Business
            (416) 281-3681

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            Customer Reviews

            4/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 30/9/2021

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Frontier Dental is a dental supply company headquartered in Toronto, Canada.

            Products & Services

            Frontier Dental offers products with same day shipping. We carry all name-brand products.

            Business Details

            Location of This Business
            2 - 2720 Steeles Ave W, Concord, ON L4K 4N5
            Email this Business
            BBB File Opened:
            10/2/2020
            Years in Business:
            8
            Business Started:
            8/1/2016
            Business Incorporated:
            8/1/2016
            Accredited Since:
            30/9/2021
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 7124 for this business, issued by Health Canada

            These agencies may include:

            Health Canada

            25 St. Clair Ave E, 4th Floor

            Toronto ON M4T 1

            866-2250709

            https://hc-sc.gc.ca

            Type of Entity:
            Corporation
            Business Management
            • Mr. Daniel Gordon, Founder/CEO
            • Ms. Suzy Shin, Director of Human Resources
            Contact Information

            Principal

            • Mr. Daniel Gordon, Founder/CEO

            Customer Contact

            • Mr. Daniel Gordon, Founder/CEO
            • Ms. Suzy Shin, Director of Human Resources
            Additional Contact Information

            Fax Numbers

            • (866) 471-5779
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/05/2022

            Complaint Type:
            Billing Issues
            Status:
            Answered
            Account number ******* - Payment not processed - Wrong items sent - Overcharge of $74.74 - I left them multiple messages to contact me regarding this issue but no one has so far. Employees I have spoken to unsuccessfully: Micheline H., Sam M. (through Jessica S.). They only mention that someone from customer relations will call me back, but no one does. - But they keep sending repeating emails *********************** - Extremely poor customer service from the employees that I am convinced the owner would like to be aware of.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Clemens R

            27/09/2022

            The good news is that my delivery (a pack of 25 Rapid Response COVID-19 Antigen Tests), ordered on September 25, arrived in good time today. No complaints here--all in perfect order! My only beef with the company is that the tracking system on their own website is days behind. Even today (September 27), as my package is already with me, it can't even find my order number in it. The latest trackable order number right now reflects order made on September 22. Given that I didn't know Fronter Dental before this didn't exactly instill confidence in me, making me even wonder (I'm sorry to say this) if they are legit. Now I prefer a perfect service over a perfect website, so I will use them again and can commend them for their swift service and competitive pricing--but I would encourage the company to look if they can improve their online order tracking system.

            Frontier Dental Supply Inc Response

            17/11/2022

            Thanks for taking the time to submit your review! We appreicate all feedback from our customers. You are correct for stating that our tracking information page was not working during the period you stated. We had just launched our brand new website and there were some bugs that needed to be fixed. We have since implemented a change to our tracking page and this issue should not happen again.

            Local BBB

            BBB Serving Central Ontario

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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