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Find a Location

GetMovers has 21 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • GetMovers

      83 - 7250 Keele St Concord, ON L4K 1V8

    • GetMovers

      11 - 5223 Fairforf Cres Mississauga, ON L5V 2M6

    • GetMovers

      1403 - 88 Promenade Cir Thornhill, ON L4J 7W7

    • GetMovers

      1719 Emberton Way Innisfil, ON L9S 0N4

    • GetMovers

      81 Mojave Cres Richmond Hill, ON L4S 1R7

    Business ProfileforGetMovers

    Moving and Storage Companies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    41 complaints closed in last 3 years

    10 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    GetMovers has 21 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • GetMovers

        83 - 7250 Keele St Concord, ON L4K 1V8

      • GetMovers

        11 - 5223 Fairforf Cres Mississauga, ON L5V 2M6

      • GetMovers

        1403 - 88 Promenade Cir Thornhill, ON L4J 7W7

      • GetMovers

        1719 Emberton Way Innisfil, ON L9S 0N4

      • GetMovers

        81 Mojave Cres Richmond Hill, ON L4S 1R7

      Location of This Business
      83 - 7250 Keele St, Concord, ON L4K 1V8
      BBB File Opened:
      10/7/2020
      Years in Business:
      4
      Business Started:
      30/1/2020
      Business Incorporated:
      21/6/2021
      Type of Entity:
      Corporation
      Alternate Business Name
      • Get Movers
      • Team Book Incorporated
      • GetMovers Canada
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      41 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      29/01/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered

      On January 2, when the 3 drivers arrived, only then was I informed of multiple ****** costs. These included but are not limited to having to walk up and down stairs. We had agreed to 2 movers and the company contacted me shortly before moving day to send a third person for the heavy items. I agreed, stating 3 would make the move faster. The third person sent had the flu and spent most of the time sitting in the truck not helping. Only the 2 healthy people moved the heavy items. They did not bring enough boxes, as they were supposed to pack ******* ** ** **** ******. They also didn’t bring appropriate wrapping supplies for the many antiques and antique jars I specified were priceless. I had already packed half of the items before their arrival but left the breakables, thinking they would bring bubble wrap, which they didn’t. Only one person wrapped or boxed things as slow as he possibly could while the other 2 stood around and did nothing. They refused to move the furniture while waiting and said they had to put all the non furniture on the truck first. I had to pay for them to take a 15 minute break every hour! They went as slow as possible and took a ridiculous 9 hours to move my bachelor sized apartment belongings! They broke many things, including my china and marked up all of my furniture. I got upset because I watched one of them place a black and dirty item on my ***** ************ ***** ********* **** ******* settee inside the truck without covering it. I made him remove the item and cover the settee with a blanket. They had a large stack of blankets but didn’t use a single one except for the one I insisted they use on the settee. When we were ready to leave the apartment to drive to the new address, I was told that I had to sign off on the documents and accept that everything arrived safely and pay as soon as we arrived at the new place or they were going to drive away with all of my belongings! When we arrived at the new place, they informed me that I also had to purchase their dinner and pay for their time to eat it before they would start to unload. They forced me to sign of on everything they had broken and damaged, but allowed me to pay when the truck was halfway unloaded. There are also a number of things missing, like 2 of my china mugs! They packed frozen food from the freezer in a box and ** *** *** **** they packed a plant in a box with a white pillow placed on top.

      To continue from the complaint filed yesterday, * ***** **** ** *** ********** ******* With the ****** ** *** red item, they told me they wanted to dismantle it to move it. I told them twice not to dismantle it as I brought it into the apartment by myself without issue and it didn’t need to be dismantled. They destroyed it taking it apart. They also offered to remove all the pictures, shelves and other things hanging on the wall. They took all these things down, dismantled the red item and did not give me a single screw or anything else used to hang all of these things. Most of these were made of cast iron, with matching screws and attachments. It has been very difficult to find new hardware and impossible to find anything matching the material. ******** ** **** an antique pot/pan hanger that secures to the ceiling. They broke 3 of the cast iron hooks off of one end. Not only does it look lopsided and ridiculous now, but this cannot be repaired? I also had a rare $800 plant that I made very clear had to be handled very carefully and couldn’t be broken. *** *** *** **** they broke it all into pieces. It’s now dying and I can’t save it! * **** **** * ******* ** *** ******** ***** ******* * ************* **** **** ***** ** * *** *** ******* **** * ***** ******* Thank you Thank you

      On top of everything else, I ******* ** **** * ***** ***** *** have just realized I did not get any of my roasting pans or any of my other oven dishes whatsoever, along with some of my china! They couldn’t have broken the pans, like they might have done with my china, so they must have taken some of my belongings with them???

       

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      Customer Reviews

      11 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Francesca R

      1 star

      08/05/2024

      This company ** *** *** ********** ******** *** **** **************. They took my money and never completed the job fully or good for that matter. Then when I called to complain or discuss my concerns I was told to do it email I did that on April 17th, 2024 and to date have received no resolution not even an email or phone call acknowledging my concerns and that they will try to make things right. They have ignored me when I called I actually finally was able to make a voice contact with a person on May 9th named Leo and he told me that he would have to pass my concerns to a manager then hung up on me that was it extremely unprofessional and the worst customer service ever.

      Local BBB

      BBB Serving Central Ontario

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