Business ProfileforCollins-Mehling Transfer Ltd

Jeff, the driver, didn’t show up until after dark on day 4 of the 3-day window he'd given us, and moved our things by flashlight into a ****** because "his truck was in the shop," and he'd have to transfer everything to it when it was fixed. We'd been promised a single vehicle from start to finish, so that our things would be safer. Before the move even began, that promise was broken. I’ve never had a moving crew show up in the dark, and we think it was on purpose so that we couldn’t see what they were doing. The crew told us gross and inappropriately ****** jokes, along with remarks about how our “lifestyle” would be tolerated much better at our destination. I tried to read it as them being supportive of us being a gay couple, since my partner is transgender and my non-binary self had dressed as masculine as possible to feel safe in front of the movers. But as soon as the last of our things were in the truck, Jeff and I were alone in the house. Handing me the papers to sign, he told me a story about a friend of his. “Good guy,” he said, “just made a mistake.” His mistake was ********** *** **** ** *****. My immediate response to him was, “**** **** ***** ******** ******,” as I backed up. I had told him ear***r that I was a teacher, and he brought it up again, saying “Well, haven’t you ever taught one of those kids with ADHD? Haven’t you just wanted to… you know…” and ** **** * ********* ****** **** *** *****. I did not feel safe. I wound up having to share that story with Joy and Nicole in billing after they told us ten days later that they expected $15,642.88 etransferred to a gmail address (I had to ****** the company just to make sure Joy and Nicole were real). Our estimate had been $9,832.50. I will have to include the rest of my complaint in an ******** file due to character limits; essentially, Jeff broke and damaged all of our things by throwing them from the truck in the dark. I have 300 MB worth of pictures that won't fit as well.