Business ProfileforGTA Design And Reno
At-a-glance
Related Categories
Business Details
- Location of This Business
- 33 Macphail Ave, East York, ON M4K 4A1
- BBB File Opened:
- 10/11/2021
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/11/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
1 Customer Reviews
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Most Recent Customer Review
Barbara M
15/03/2022
GTA design and reno to build us 2 semi-circle booths.
Deposit made on January 17th for $2500.
To be completed February 4th, 2022. Nothing was completed and money was ******, forcing me into a civil suit.
His list of excuses after deposit payment:
January 19 - "I'm running behind. Can't make it"
January 21 - "My wife has an appointment now. Can't make it"
January 22 - "I got hit by a plow. Can't make it"
January 25 - Came to remeasure finally "will start the booths this weekend 29/30" that ONLY GIVE HIM 5 DAYS TO COMPLETE 2 HUGE SEMI CIRCLE BOOTHS - IT TAKES A MONTH+
February 3 - (day before due date) I sold my seating to make room for booths
February 4 - (due date) - "Material has not arrived yet" (so how was he going to start the booths the weekend before with no material in front of him?)
February 11 - "Only half the material arrived"
February 19 - "The entire family has covid" "material this week"
February 24 - (I asked him to cancel the order because he voided the contract and was making no effort to start the job) he will refund $2500 no later than Wednesday (so March 2 now)
March 2 - NO MONEY. "when I get the refund in 7-10 days you will get it". (so March 5 now)
March 3 - "I need 7 more days for a cheque to clear" (so March 10 now) and "I'm taking $400 for restocking fees" (agreed to $2500 but changed his mind and yesterday he didn't have the cheque till Saturday, March 5, but today he has it and is waiting for it to clear. Does not have invoices for purchase and return of material, therefore there should be no restocking fee.)
March 10 - PAYMENT DUE - no payment. No communication
March 15 - I sent an email/text requesting the money - NO payment no communication
NO work done. No communication (Pictures, email, text, or phone calls). Just ****, excuses, and ****** money. He had no intention of building my booths or returning my money. Now I have a lawsuit. More unneeded stress.
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