ComplaintsforGTA Design And Reno
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Complaint Details
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Initial Complaint
11/11/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I agreed to the written estimate and work commenced Oct 22/2021 and as per contract to end Nov 1st 2021. Labor and materials are included in the total cost of $6780 plus HST of $789. After 7 days, nothing was completed, every area were starts, there is now a hole in the ceiling, the support beam was removed and not replaced, structure is now compromised, missing floors , casings, frames, mouldings and stairs end sawed off and now unsafe, that I fell down one day. There are no materials to complete the renovation. Of the whole work only about 20 % was done. Except the bedrooms, the whole interior of the house is a total mess. He was paid 85% of the cost. The Contractor stop communication and unreachable, did not come to continue work after the 6th day. After I told him that I fell down the stairs due to his failure to ensure it is safe after he sawed off the edges and left gaps and holes. I got hurt and I asked him to finish repairs on the stairs, instead he and his wife worked for 2 hrs laying a few slabs of laminated floors, then left without saying a word. He also got angry when I told him that no material delivery as he says it will come that day by which I stayed home all day waiting. *************************************************************************************. ******************************************************************************************************************* The project is to lay laminated wood on floors, door frames, build a coat closet, kitchen pantry & 4 shelves, change counter,put sink. backsplash, kitchen light fixtures, base moudings, remove wallpaper and paint kitchen walls. None of such work was completed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.