Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Federal Pardon Waiver Services Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforFederal Pardon Waiver Services Inc

    Pardon Services
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    46 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Kelly L

      1 star

      19/08/2024

      * ***** ****** ********* ******** **** ******* *** ***** ******** ** *** ****** ********** *************** will not communicate, mishandles information, and will not deliver the final result in any sort of timely fashion. All of the forms are available for free from the Canadian government. The administrative fees can be paid directly on their website for processing your application. The required documentation is easy to assemble and does not required a paid service to obtain. What they could not do over two years, I was able to do in four weeks. If you find the forms intimidating, I would recommend taking your money to a reputable immigration law lawyer and start the process there. Federal Pardons is now attempting to have us spend additional money due to their own negligence, and for a service that they did not deliver. **** ** **** ****** * **** **** * **** *** * ** ********* ****** *** ****** ********* ** ********* **** **** ***** ** **** **** ** ***** ** **** ******** **** ******** ********** They require you to pay upfront after being highly communicative, and the moment they receive funds they will make it absolutely impossible to communicate with them or just simply neglect your file altogether as they bounce you from one unnamed “client care” team member to another. Their staff clearly is uninterested in helping *** ** ********* ** **** ******* **** *** **** **** *** * ******** Basic customer service is lost on this company and I cannot stress our dissatisfaction enough with the entire process.
    • Review from Bradly C

      5 stars

      06/08/2024

      Fantastic customer service and very informative!!! I picked them because they were patient and understanding with my busy schedule. All around fantastic!!!
    • Review from Joshua V

      5 stars

      27/07/2024

      **** *** ****** * ****** ********** *** ** ********** * *** *********** **** *** ******** ******* ********** ********** ******* ** * ********* ***** **** **** ******* ******** * ******* ******** *** ********** ** ******* ******* **** * ******** ** Federal Pardons and Waiver Services. Speaking with Jamie M. I was reassured about the ********** of their services and my eligibility. Throughout the entire process, Federal Pardons and Waiver Services stood out by promptly addressing all my inquiries and guiding me step by step. With 18 charges looming over me, I had doubts about my chances. However, their expertise and support made the seemingly daunting process manageable. One highlight was their assistance in crafting a personalized letter to the parole board, a task I would have struggled with alone. After a 14-month journey, on July 15th, I received the life-changing news of my record suspension, thanks to Federal Pardons and Waiver Services. Do not underestimate the significance of choosing the right service provider for such crucial matters. Federal Pardons and Waiver Services proved that quality surpasses quantity, showcasing an exceptional team dedicated to their clients' success. ** *** **** ******** *********** *** ** ********** ** * ********* * ***** ************* *** *** **** *** ***** I wholeheartedly recommend their services, they are the experts you can trust! **********
    • Review from Doreen P

      5 stars

      26/04/2024

      I waited 7 years tostart the process offetting a pardon. Due to lissof employment icould not finish the payments. Back in February or so i received an email from Mario stating the status of my application and if i could not pay the rest of what i owed they would have to shred the documents and i would have to restart everything. I managed to pay the balance and Mario helped with the process. Yesterday I received am email from the parole board stating my pardon was granted. I just happened to come accross this company and recommend them. Thank you Mario for your help in this ******
    • Review from Maryssa P

      1 star

      14/04/2024

      Was considering getting a pardon because it's been 5 years since my last charge, so called fed pardon waiver and got a nice man on the phone who assured me that I was eligible because it's been 5 years and told him all the charges etc he said shouldn't be a problem, upon all that he told me he was need payment so I agreed and was told I would be paying 218 dollars monthly and was glad I wasn't paying the whole amount in full, 6 months pass by and they took their payments off my credit card, everytime I called I got someone different never spoke to the nice man that said I could call or email whenever I wanted to know about the progress or details etc, instead I got the same lady on every extension that was extremely **** and ********** and didn't seem to care about whatever I was calling about. So in March called to check the progress after they took the March payment and she said I was ineligible and that there was no refunds, mind you I paid 2100 dollars and they are only telling me now I'm ineligible lol so I wouldn't be eligible for another 8 years she suggested I keep paying I said no she agreed she would put a stop payment on the account so I wouldn't be charged going forward , so called again few weeks later to make sure the payment wasn't coming out in April and she responds very ****** , looks like we've already had this discussion back in March and there is a hold payment on the account. But yet April 14th I get a charge on my credit card from them again without my consent. Now I need to file a dispute with my credit bureau. 2200 dollars later and no service provided, no refund of any of the funds and now have to go through my bank to get the last payment back. Thanks federal pardon waiver services. ****
    • Review from David G

      1 star

      05/04/2024

      **** *** *** ******** It’s been 3 years dealing with them, and a year since any one would respond. I can’t get anyone to respond. They took 2000. 00 US dollars and now won’t even respond. ** *** ** ******** **** ***** ******* ******
    • Review from Frederick P

      5 stars

      22/02/2024

      Great team ?? they did what they said at the end finished strong and got it done together anything is possible keep the positive vibes going help others achieve there lives and success god bless people need people like you ??
    • Review from Jeremy W

      5 stars

      25/01/2024

      Very helpful staff, had both a pardon and waiver completed in the same year.
    • Review from Susan Delia C

      5 stars

      25/01/2024

      It was a long process, but all my anxiety was relieved by the reassurance and competence of both Marshall Walker and his colleague Mario. It was purely by chance that I chose your company ,because I did not know how to go about getting a pardon; so I ******* 'pardons', and Federal Pardons and Waivers came up. I liked what I read in the description and trusted what was written. I am very glad I did. Thank you very much. I will, if ever anyone approaches me, definitely recommend you.
    • Review from Terence S

      4 stars

      15/12/2023

      A very helpful and cooperative staff. Every question I had was promptly answered.

      Federal Pardon Waiver Services Inc Response

      22/01/2024

      Thank you ******* for your review. We are happy to have been able to help you get a Granted Pardon to clear your record.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.