Customer ReviewsforFederal Pardon Waiver Services Inc
46 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Kelly L
1 star19/08/2024
* ***** ****** ********* ******** **** ******* *** ***** ******** ** *** ****** ********** *************** will not communicate, mishandles information, and will not deliver the final result in any sort of timely fashion. All of the forms are available for free from the Canadian government. The administrative fees can be paid directly on their website for processing your application. The required documentation is easy to assemble and does not required a paid service to obtain. What they could not do over two years, I was able to do in four weeks. If you find the forms intimidating, I would recommend taking your money to a reputable immigration law lawyer and start the process there. Federal Pardons is now attempting to have us spend additional money due to their own negligence, and for a service that they did not deliver. **** ** **** ****** * **** **** * **** *** * ** ********* ****** *** ****** ********* ** ********* **** **** ***** ** **** **** ** ***** ** **** ******** **** ******** ********** They require you to pay upfront after being highly communicative, and the moment they receive funds they will make it absolutely impossible to communicate with them or just simply neglect your file altogether as they bounce you from one unnamed “client care” team member to another. Their staff clearly is uninterested in helping *** ** ********* ** **** ******* **** *** **** **** *** * ******** Basic customer service is lost on this company and I cannot stress our dissatisfaction enough with the entire process.Review from Bradly C
5 stars06/08/2024
Fantastic customer service and very informative!!! I picked them because they were patient and understanding with my busy schedule. All around fantastic!!!Review from Joshua V
5 stars27/07/2024
**** *** ****** * ****** ********** *** ** ********** * *** *********** **** *** ******** ******* ********** ********** ******* ** * ********* ***** **** **** ******* ******** * ******* ******** *** ********** ** ******* ******* **** * ******** ** Federal Pardons and Waiver Services. Speaking with Jamie M. I was reassured about the ********** of their services and my eligibility. Throughout the entire process, Federal Pardons and Waiver Services stood out by promptly addressing all my inquiries and guiding me step by step. With 18 charges looming over me, I had doubts about my chances. However, their expertise and support made the seemingly daunting process manageable. One highlight was their assistance in crafting a personalized letter to the parole board, a task I would have struggled with alone. After a 14-month journey, on July 15th, I received the life-changing news of my record suspension, thanks to Federal Pardons and Waiver Services. Do not underestimate the significance of choosing the right service provider for such crucial matters. Federal Pardons and Waiver Services proved that quality surpasses quantity, showcasing an exceptional team dedicated to their clients' success. ** *** **** ******** *********** *** ** ********** ** * ********* * ***** ************* *** *** **** *** ***** I wholeheartedly recommend their services, they are the experts you can trust! **********Review from Doreen P
5 stars26/04/2024
I waited 7 years tostart the process offetting a pardon. Due to lissof employment icould not finish the payments. Back in February or so i received an email from Mario stating the status of my application and if i could not pay the rest of what i owed they would have to shred the documents and i would have to restart everything. I managed to pay the balance and Mario helped with the process. Yesterday I received am email from the parole board stating my pardon was granted. I just happened to come accross this company and recommend them. Thank you Mario for your help in this ******Review from Maryssa P
1 star14/04/2024
Was considering getting a pardon because it's been 5 years since my last charge, so called fed pardon waiver and got a nice man on the phone who assured me that I was eligible because it's been 5 years and told him all the charges etc he said shouldn't be a problem, upon all that he told me he was need payment so I agreed and was told I would be paying 218 dollars monthly and was glad I wasn't paying the whole amount in full, 6 months pass by and they took their payments off my credit card, everytime I called I got someone different never spoke to the nice man that said I could call or email whenever I wanted to know about the progress or details etc, instead I got the same lady on every extension that was extremely **** and ********** and didn't seem to care about whatever I was calling about. So in March called to check the progress after they took the March payment and she said I was ineligible and that there was no refunds, mind you I paid 2100 dollars and they are only telling me now I'm ineligible lol so I wouldn't be eligible for another 8 years she suggested I keep paying I said no she agreed she would put a stop payment on the account so I wouldn't be charged going forward , so called again few weeks later to make sure the payment wasn't coming out in April and she responds very ****** , looks like we've already had this discussion back in March and there is a hold payment on the account. But yet April 14th I get a charge on my credit card from them again without my consent. Now I need to file a dispute with my credit bureau. 2200 dollars later and no service provided, no refund of any of the funds and now have to go through my bank to get the last payment back. Thanks federal pardon waiver services. ****Review from David G
1 star05/04/2024
**** *** *** ******** It’s been 3 years dealing with them, and a year since any one would respond. I can’t get anyone to respond. They took 2000. 00 US dollars and now won’t even respond. ** *** ** ******** **** ***** ******* ******Review from Frederick P
5 stars22/02/2024
Great team ?? they did what they said at the end finished strong and got it done together anything is possible keep the positive vibes going help others achieve there lives and success god bless people need people like you ??Review from Jeremy W
5 stars25/01/2024
Very helpful staff, had both a pardon and waiver completed in the same year.Review from Susan Delia C
5 stars25/01/2024
It was a long process, but all my anxiety was relieved by the reassurance and competence of both Marshall Walker and his colleague Mario. It was purely by chance that I chose your company ,because I did not know how to go about getting a pardon; so I ******* 'pardons', and Federal Pardons and Waivers came up. I liked what I read in the description and trusted what was written. I am very glad I did. Thank you very much. I will, if ever anyone approaches me, definitely recommend you.Review from Terence S
4 stars15/12/2023
A very helpful and cooperative staff. Every question I had was promptly answered.Federal Pardon Waiver Services Inc Response
22/01/2024
Thank you ******* for your review. We are happy to have been able to help you get a Granted Pardon to clear your record.
Customer Review Rating
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