ComplaintsforVercillo Concrete Solutions
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/08/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Date: receipt received September 30, 2022, for work done in several days preceeding for total amount of $9,831.00. See attached receipt below. We had the work done because the cement slab was slanting towords the house and water/ice was gathering at the exit door. In the spring of 2023 when all the snow was gone we noticed a deep crack that went the entire horizontal length of the slab. Around the end of March/beginning of April we began to try to contact **** the business owner. He originaly did not respond at all. Finally, he sent an email saying he had been ill, but would be over the following week to look at the crack. He never came. Again we contacted him after several weeks. He again said that he would come over. Over the beginning of summer we have continued to email him, and left messages on his business phone. There has been no further response from him. We let him know we would be proceeding with trying to get a resolution through whatever means at our disposal. Still he has not contacted us.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.