ComplaintsforCornerstone CPA
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Complaint Details
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Initial Complaint
26/07/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Cornerstone is an accounting office that has completed my parents Income Taxes for 13 years. This year they have been negligent in processing and filing their Income taxes. I have record of over 10 emails sent to the accountant and multiple telephone calls starting February 2023 and ending June 30th 2023. I have left my final message with them today, July 21, 2023. I have received no communication from them since June 10th. I am the POA for my 81 year old parents.Customer response
21/08/2023
File #******** can be closed. The business has responded via email and I am working toward a resolution with them.Thank you***** *****
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.