Business ProfileforAssured Automotive

* ***** **** ** ****** ********* ***** **** ** ********* ***** ******* *** ******* ****** *** ** **** ** ******* ** *** ****** ** ** **** ********** Back in November my wife was in an accident, we took the vehicle to get repaired at the preferred auto body shop by our insurance company **** ******. When we first got our vehicle given back to us on December 30th 2022 from the body shop stating the repairs had been completed. I drove it home and found out that there was no heat in the vehicle at all. I then opened the hood and began inspecting what could be the potential issue. This is where the nightmare became even worse. Not only did they give us the vehicle back not repaired properly but they also claimed they replaced parts on the work order that were obviously not replaced at all. They put back on broken parts and claimed the insurance money for brand new OEM or Aftermarket parts. There was no coolant in the system at all hence the no heat. Who knows what more damage would have been caused whether it be just to my vehicle but the people inside the vehicle or others around had the engine seized up from over heating. They also zip tied on a sensor in the front grille area that was repaired and thought this would be suffice. I have pictures from it being returned to us with over 50+ issues being photographed. We agreed to take the vehicle back in on January 6th to get the issues repaired properly. We just received the van back again yesterday and still remains many issues that were brought up and are being ignored by both the insurance company and the three individuals I am personally in contact there with, The body shop manager was out there when my wife and I picked the vehicle up and with his own hands starting picking up the debris from the collision out of my engine bay out of my engine air box in front of both of us. I have printed all my email correspondence with regards to the repair that they claim was done but has yet to be completed.