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          Danby Products Limited has 1 locations, listed below.

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            Business ProfileDanby Products Limited

            Major Appliance Dealers
            BBB accredited business

            Contact Information

            5070 Whitelaw Rd

            PO Box 1778

            Guelph, ON N1H 6Z9

            Get Directions
            Visit Website
            (800) 263-2629

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            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            23 complaints closed in last 3 years

            9 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 21/6/1983

            Years in Business: 77

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            5070 Whitelaw Rd PO Box 1778, Guelph, ON N1H 6Z9
            BBB File Opened:
            30/6/1995
            Years in Business:
            77
            Business Started:
            21/6/1947
            Accredited Since:
            21/6/1983
            Business Management
            • Mr. Ryan Thorpe, Customer Service Manager
            Contact Information

            Principal

            • Mr. Ryan Thorpe, Customer Service Manager

            Customer Contact

            • Mr. Jim Estill, CEO
            • Mr. Ryan Thorpe, Customer Service Manager
            Additional Contact Information

            Fax Numbers

            • (519) 837-9320
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            23 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            21/02/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I bought a Danby Washing machine from Danby outlet in Guelph. I phoned before to make sure that I am getting a brand new and decent working machine as I bought 2 times through **** ***** and they were defective and had to return them. When I brought the last one from Danby outlet as a totally brand new and they told me that they ordered it for me and checked everything and assured me that this is a decent one and I drove an hour and half to get beck to my home in Toronto, I noticed that this one has lot's of damages and dent and is not a brand new ones which there is a huge lack of transparency during selling the item and contacted them. They told me yes this one has dent and they do not have insured driver to take it from home to take it back to them and I have to take it myself to give me another one. Why should I spend my time, gas money and drive back there and then they don't even want to accept a refund, they tell me no refund and you should get another one. I don't Want to deal with such a sneaky service and get another ine which already have a very back experience and have no trust on them anymore. I want my money back and get compensation for the trouble they caused me 2 times through **** ***** and now through Danby outlet.
            Read More
            Read 22 More Complaints

            Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB Serving Central Ontario

            More Info on Local BBB

            BBB Reports On

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