ComplaintsforOld Republic Insurance Co
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Complaint Details
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Initial Complaint
09/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a vehicle warranty plan for my 2015 **** *** truck on July 15th 2017. It is Old Republics gold plan which is their top plan and is supposed to be total warranty coverage for my truck for 84 months and up to 120,000 kms. The vehicle current has 63,581 on it and there is approximately 30 months left on the warranty. I paid $3,462.90 for my coverage and was expecting this would be sufficient in covering all future mechanical and electrical repairs to my vehicle. I had an electrical problem with my shifter for the transmission and had the truck towed to ***** ***** Chrysler in ***** *****. I gave them my Old Republic warranty. ***** ***** Chrysler diagnosed the problem as coming from the wiring harness. ***** *****r the service consultant phoned Old Republic and was told they will not cover my repair because it was caused by corrosion to the harness connection. ***** informed them this was not caused by anything I had done but they are still refusing to help me in anyway with the estimated $2,639.41 cost of this repair. I phoned Old Republic and talked to Jamie in customer service and got no where even when I asked if we could share the cost. * **** ** * ** * ******** *** *** ****** ** ****** ******** ******** ** ** ******* **** **** ****** ** ******* ** * *** ******* ** ***** **** ****** I hope you will be able to help me with this problem and would like to launch a complaint against Old Republic Insurance for not standing behind an honoring their policy. Thank you **** ******
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.