Business ProfileforCounty Towing Inc.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 1329 Erie Rd South PO Box 1238, Harrow, ON N0R 1G0
- BBB File Opened:
- 1/8/2012
- Years in Business:
- 46
- Business Started:
- 1/9/1978
- Type of Entity:
- Sole Proprietorship
- Business Management
- Derek Didone Sr, President
- Contact Information
Principal
- Derek Didone Sr, President
Customer Contact
- Derek Didone Sr, President
- Derek Didone Jr, Manager
- Additional Contact Information
Fax Numbers
- (519) 738-3545Primary Fax
Email Addresses
- Primary
- (519) 738-3545
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Jackie W
1 star04/07/2023
County Towing Inc. Response
07/07/2023
Jackie, I feel that your review is unfair and untrue. We did attend the scene of a collision at the property NEXT to your residence at the request of the police department, not you. The vehicle did hit a gas meter and was leaking before we arrived. The fire department eliminated the leak and confirmed it was safe for us to do our job. We also had our own air monitoring equipment on scene that was in use throughout the incident. The vehicle involved in the crash did make ruts in the grass in the empty lot next to your residence, which we did fill in as a courtesy to the property owner.
What we do is a dangerous job. Two of our staff on scene that day were also firefighters. The safety of our staff and the general public are our number one priority. We hold two safety training sessions on each month for our staff to help ensure that the job is done correctly and everyone goes home safe at the end of each day.
I do apologize for being short with you on the phone last week as I was in the middle of handling dispatch and logistics for a major emergency incident we were responding to at the time. That was my priority.
I assure you we have our bases covered when it comes to emergency response, incident management and scene safety. Perhaps next time you could watch from a distance and leave the decisions up to the professionals that train and respond to these types of things on a daily basis.
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