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Find a Location

Upper Canada Truck Sales has 1 locations, listed below.

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    Business ProfileforUpper Canada Truck Sales

    Truck Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2337 Bowman St, Innisfil, ON L9S 3V6
    BBB File Opened:
    13/7/2011
    Business Management
    • Mr. Steve Edey, General Manager
    Contact Information

    Principal

    • Mr. Shaun Boughen, President

    Customer Contact

    • Mr. Shaun Boughen, President
    • Mr. Steve Edey, General Manager
    • Mr. Bosko Nikolas Hajder, Sales Consultant
    • Mr. Nick Karamaritis, Sales Consultant
    • Ms. Melinda Roccavilla, Administrator
    • Mr. Brian Carpenter, Logistics
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/03/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a truck from UpperCanada truck sales in November and now the truck is in the shop requiring major repairs. I was told that the truck had a rebuilt engine and I purchase extra warranty on the truck for one year. But the part that failed on the truck should’ve been replaced when they were rebuilding that engine automatically. But it wasn’t replaced and this is what happened to the truck. It failed and UpperCanada refuses to put the bill up for it right now I’m looking at a $4000 bill without the part in, the truck the new part. That’s just to diagnose the whole problem and there’s different codes coming up on the truck that they still have to do work on. My truck is in Kamloops BC and an international dealership. UpperCanada told me to send them the invoice I’ve sent them the invoice. I told the garage/dealership in Kamloops to contact UpperCanada and they refuse to make contact and engage with the garage . They’re refusing to take responsibility for the truck. I’ve only had for three months. I purchased a truck on the premises that it has a rebuilt, engine and warranty for peace of mind and they’re refusing to do anything about it. . Then I purchased this truck for over $70,000. I had to fly back to Ontario and leave my truck behind. I spent $500 in hotel accommodations and BC prior to flying back. I spent $730 to tow the truck and $500 worth of services. I would like all that money back plus my truck to be fixed.
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    Customer Reviews

    0 Customer Reviews

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