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Find a Location

DrainAway Group Incorporated has 1 locations, listed below.

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    Business ProfileforDrainAway Group Incorporated

    Foundation Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    16C Asa Street, Kemptville, ON K0G 1J0
    BBB File Opened:
    11/1/2021
    Number of Employees:
    1
    Business Management
    • General Manager
    Contact Information

    Principal

    • General Manager

    Customer Contact

    • General Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/12/2022

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    I signed a contract with DrainAway Group Inc. on Sept. 1, 2022 and as demanded, I paid a large cash desposit for foundation and waterproofing repairs to my home. Work commenced a week late on Sept 12, and it was agreed that all outside work would be completed within 2 to 3 weeks. The declared owner/operator of the business, ******* Brennan, did some of the escavation work and then had multiple excuses for not showing up while the weather was good. He had also told me he had employees to help, and notwithstanding my telling him that the Ontario regs require a minimum of 2 people working in trenches of the size he dug, he refused to bring anyone to help him. ** ********** **** ******** ************** ** *** **** ****** and by Oct 19, when he had not showed up, I gave him 36 hours to show up for work or I would hire someone else to do the job properly before the frost and snow, which would endanger my property with the large trench surrounding it. I asked multiple times for my deposit back. I told him he could keep the first instalment paid on Sept 12 for the escavation he did. I since discovered that he is not the owner of the company, or if he is, his name is registered on the Canada Business Corporations site as ******* *******, of the same address in Kemptville. ******* ******* was charged under the Criminal Code multiple times for theft of construction materials. I therefore have good reason to believe that ******* is working under multiple companies and fraudulently concealing his true identity.

    Customer Reviews

    0 Customer Reviews

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