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            Business ProfileEcono Lodge City Central

            Hotels

            Contact Information

            840 Princess Street

            Kingston, ON K7N 1Y4

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            (343) 505-0983

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            B+

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            Business Details

            Location of This Business
            840 Princess Street, Kingston, ON K7N 1Y4
            Email this Business
            BBB File Opened:
            22/1/2024
            Business Management
            • General Manager
            Contact Information

            Principal

            • General Manager

            Customer Contact

            • General Manager
            Additional Contact Information

            Email Addresses

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            Industry Tip

            BBB Tip: Traveling soon? Shop smart when booking a hotel room

            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            23/01/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            The manager charged me $320.73 for apparently the previous week rental but I had been paying daily for the room and he took my money under false pretenses and proceeded to kick me out the following day. I have not been the first vulnerable person this GM has taken money from but I will be his last. Multiple homeless people in the Kingston area have had similar incidences with this man. One elderly woman paid her monthly rental of $1400 and this man threw her out on the street where less than two months she died. He lied and originally said he did a pre authorized debit of $420 but he didn't he charged me 320.73 and then charged me $80.32 told me the refund would go back on my card. I waited and no refund then he proceeded to say he does 'ot owe me anything. My sister n law sent me money for the room so at $50 a day. I have bank and receipts showing I paid $50 daily so how he figured I owe him for a previous week he is delusional. He needs to be stopped from stealing from people on fixed income like OAS & ODSP, WELFARE. He is descriminating and categorizing people like we do not count. I have rights like everyone else. He took my money lied about it and refuses to refund his mistake. This man needs to not work with the general public anymore. Please help me and get my money back and get this man fired.
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