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Find a Location

Friendship Roofing has 1 locations, listed below.

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    Business ProfileforFriendship Roofing

    Roofing Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    228-829 Norwest Road, Kingston, ON K7P 2N3
    BBB File Opened:
    31/1/2014
    Years in Business:
    10
    Business Started:
    4/10/2013
    Business Incorporated:
    4/10/2013
    Type of Entity:
    Corporation
    Number of Employees:
    1
    Alternate Business Name
    • 2390934 Ontario Inc.
    Business Management
    • Mr. Billy Friendship, Co-Owner
    Contact Information

    Principal

    • Mr. Billy Friendship, Co-Owner

    Customer Contact

    • Mr. Billy Friendship, Co-Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    14/02/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I recently had a new roof installed. It was ordered last April. The owner never returns calls or text messages. My new roof is leaking and he will not respond to me. I paid $22,000.00. I sent photos of the leaking. I am worried he won't fix it.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bob

    1 star

    18/05/2022

    Personally, I would never use or consider this company. One star because zero was not possible.We purchased a house that this company had put a metal roof on in 2018. We had snow slides our first winter and contacted to discuss. No return phone call after several voice mails left and text message sent. I contacted a real professional metal roofer. Comments were:1. He put metal of ashphalt - the ashphalt will just melt 2. He did not put snow stops on and now we can't put the nice looking ones as they have to go on with the shingles.3. ***** ends were not installed securely and broke off when snow slid.4. There were no flashings put on where the roof met the brick.This is a company pretending to be a roofer and the previous owner spent several, several thousands of dollars for this roof - way more than $30,000 - only to be damaged because of not doing the job right.Do not use this company.

    Friendship Roofing Response

    20/05/2022

    We have no business or contract with this customer as he clearly states in review work was done for the previous owner. The job was done completely as per request he was totally satisfied it was his wishes not to put any snow guard on as he did not like the look of it and did want the additional cost of it. This roof was completely stripped down and no metal was installed over asphalt. If anything was knocked off by ice this can be prevented from snow guards which are a personal choice that was not chosen by the customer. Furthermore all snow guards are installed after completion of roof and be installed at any time not compromising any of the roof. Our contract was with the previous owner and we have no dealings with this person.

    Customer Response

    22/05/2022

    I would personally not use this company. Even if the previous owner was satisfied, we were looking for a quote to fix this issues. But you opted not to return our calls - I say again calls. We have a picture of the shingles under the metal and if they knew roofing they would know a flashing needs to be installed where the gables meet brick. That is ok, we will have a real professional metal roofer repair your errors.The point being - did not return calls as they knew what was done incorrectly Do not use this company.

    Local BBB

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