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Find a Location

Summit Windows and Doors has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSummit Windows and Doors

    Windows

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1360 Road 2 W, Kingsville, ON N9Y 2E4
    BBB File Opened:
    23/1/2018
    Years in Business:
    7
    Business Started:
    7/5/2017
    Business Started Locally:
    5/7/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 270737794 for this business, issued by Ministry of Consumer Services

    These agencies may include:

    Ministry of Consumer Services

    Box 450, 1201 Wilson Ave Building A

    North York ON M3M 1

    800-8899768

    https://www.ontario.ca/consumerprotection

    Type of Entity:
    Partnership
    Business Management
    • Mr. James Friesen, Partner
    Contact Information

    Principal

    • Mr. James Friesen, Partner

    Customer Contact

    • Mr. James Friesen, Partner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I have a garage with a sliding glass door in the side. The moving panel jumped the track and broke the glass. Called this company and a rep came by and said they could repair the window. I was under the impression they would replace both panels with shatterproof glass.. They took measurements to order glass and asked for $1500 for the glass. I tried an electronic transfer but it didn't work so gave service ********************** *************) cash. I got no written estimate of work to be done or receipt for payment in spite of repeated requests for them.***** and another person came to install glass. Discovered ***** had measured wrong. They asked if I wanted the right sized glass and I said yes. Started working and cut frame to fit glass. Installed door but it didn't close fully or lock from the outside. I complained but ***** said to call them in the spring. Seemed in a hurry to leave. Asked for an additional $2375.00 cash. I paid him $1800 and said I had to get the rest later. I again asked for a receipt. didn't get one. Asked again for a receipt but have never received one.The door didn.t fit. They couldn't wait to leave. There was a gap at the top right of the door and the jamb. Said to call him in the spring. The racoons can slide the door open and get in my garage.I feel the $3875 is excessive for one single sliding door. The job is incomplete and I can not get a receipt.On January 12, 2024. I spoke with **** - 647-96-6639 at Summit, . He said he had to talk with the person who did the work. Now it is 4 weeks and I have not heard back from them.I chose this company based on the glowing reports on their web site. I now feel the reports are not accurate.I am totally dissatisfied with the work, I feel I was charged too much and the job didn't meet my expectations. The company doesn't seem like they wish to resolve the problems I have outlined above.I want the job completed, an accounting of the charges and written receipt. I don't want ***** to do the work.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Western Ontario

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