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Find a Location

Kollegiate Lawn Care Inc has 1 locations, listed below.

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    Business ProfileforKollegiate Lawn Care Inc

    Lawn Care
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/4/2022

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Fertilizing, Aeration, Seeding, Organic compost Topdressing, Weed Control, Insect and Pest control, Lawn Renovation

    Business Details

    Location of This Business
    288 Arnold St, Kitchener, ON N2H 6G2
    BBB File Opened:
    20/6/2016
    Years in Business:
    22
    Business Started:
    1/2/2002
    Accredited Since:
    12/4/2022
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    7:00 AM - 5:00 PM
    T:
    7:00 AM - 5:00 PM
    W:
    7:00 AM - 5:00 PM
    Th:
    7:00 AM - 5:00 PM
    F:
    7:00 AM - 5:00 PM
    Contact Information

    Principal

    • Mr. Rob Erb, Owner

    Customer Contact

    • Mr. Rob Erb, Owner
    Additional Contact Information

    Fax Numbers

    • (519) 742-8856
      Primary Fax

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    18/07/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Our Lawn care company came to spray our lawn, while doing so they dripped some of the lawn product onto our concrete driveway. The result of this was white blotchy spots all over the driveway. I called and asked if the product they use will damage the driveway. Kevin, the manager assured me that the product used would not damage the driveway. A few weeks later, returning from work I noticed a Kollegiate invoice inside our front door. Stating they would be back with a different product. And a few more weeks go by and i return home from work and see bigger white blotchy patches over the driveway. I checked my security camera to see what happened and saw that Kollegiate had poured some type of liquid all over the driveway that created the blotchy patches that I mentioned earlier. I immediately called Kollegiate and left a message with the receptionist to have Kevin call me back. Several days go past and no return call from Kevin. At this point I am starting to get frustrated and spoke to the receptionist expressing my anger with their company’s lack of professionalism. Later that day, Kevin returned my call I express my concerns and he told me that he would be out to look at the damage. Three days pass and still no Kevin. About a week later Kevin shows up at my house, I greet him at the door and he tells me he is here to check the damage and proceeds to walk to my backyard. That is when i said “ the damage is on the driveway. That is when I realized he has no idea of what is going on! We proceeded back to the driveway. He saw first hand what his crew had done to the driveway. That is when he told me to give him a few days to find a different product to clean the driveway or they would have to end up cleaning the whole driveway and that his crew need to be more careful. Days go by, my wife calls to speak to Kevin, left a message. And to this date still waiting to talk to him.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Central Ontario

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