2 Customer Reviews
Review from Joseph S
1 star30/04/2024
Bought a tailgate from Partify Canada Jan. 20, 2020, after reading they had a lifetime warranty on their products. But they also have exception that one does not know about until something happens, like rust. I paid $894.71 for the tailgate which is only four years old and now has rust bubbles, also there was a crack in the paint when we got it and now there is rust forming there. When I contacted the company for a refund or replacement they said they don’t cover rust. So how can they say they have a lifetime warranty and send a product with a paint crack which leads to rusts. Also the said they don’t cover rock chips which is not even possible on a tailgate and is not the cause of the rust bubbles. We still want a refund ticket for the shipping which they have not offered. Or a full refund of our $894.71 or a new tailgate.Review from Jennifer N.
5 stars28/04/2022
I cannot say enough good things about Partify. I had ordered a driver side Fender for a 2019 Ford Fusion. I had reached out via email to ask when the part would arrive and surprisingly an actual human responded to my email to let me know that the part had arrived, was being painted, and would be shipped out soon. A few days later they reached out with an update that it was being shipped out. The paint match was SPOT ON. The seams lined up great too! Unfortunately there was a tiny ding in the part which was I can tell happened during shipping and was not Partifys fault. We were able to lift it out. I was surprised it happened because Partify had packaged the fender REALLY well. They had wrapped it many times in Styrofoam, cardboard, saran wrap, plastic and tape. I honestly don't think they could have packaged it any better. At any rate, I reached out to them about it and they were so responsive. Not only did the reply to my email to let me know they got it, they later CALLED me with a resolution. I will be purchasing from this company again and you should not hesitate for a moment to do so as well!
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